Lynden Baboolal
Portsmouth,VA
Summary
Motivated, self-driven, and disciplined professional with hands-on experience in network administration, customer service, and leadership. I am seeking an entry-level Field Technician position where I can apply my technical skills, problem-solving abilities, and leadership experience to support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Network Administrator
U.S. Marine Corps
03.2021 - 02.2024
- Administered and maintained military communication networks, including configuring and troubleshooting Cisco routers, switches, and various other communications equipment.
- Managed secure communication systems, ensuring optimal functionality and connectivity for mission-critical military operations.
- Performed system diagnostics, hardware repairs, software updates, and ensured maximum uptime for all communication networks.
- Provided leadership and training to junior Marines on network systems, troubleshooting techniques, and best practices.
- Led teams in high-pressure environments, demonstrating leadership, discipline, and problem-solving abilities.
- Developed exceptional organizational skills while managing multiple technical tasks and maintaining the reliability of communication systems under strict timelines.
Cruise Consultant
Norwegian Cruise Line
01.2018 - 04.2020
- Managed outbound sales calls and provided professional customer service to prospective clients.
- Utilized Avaya phone systems and Salesforce for data entry and payment processing.
- Demonstrated strong salesmanship, resulting in consistent performance and customer satisfaction.
- Earned a 6-week call center certification for professional development.
Executive Assistant
Keller Williams
08.2015 - 10.2017
- Cultivated positive client relationships by handling initial inquiries, managing schedules, and ensuring smooth operations for real estate services.
- Managed Google Calendar, emails, and events, maintaining organized and timely communications.
- Created PowerPoint presentations and Excel sheets to support meetings, marketing efforts, and client outreach.
- Handled data entry, billing, and administrative duties with attention to detail.
Toyota Financial Collections Agent
Alorica
02.2013 - 06.2015
- Provided customer service to Toyota and Lexus clients regarding payment processing and account issues.
- Worked with Cimplicity telephone services for inbound/outbound calls, contract reviews, and escalations.
- Achieved a 5-week training certification in call center operations, demonstrating technical aptitude and customer service expertise.
Store Associate
Bling Boutique
04.2012 - 01.2013
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
Plantation High School
Plantation, FL01.2013
Skills
- Network systems administration
- System troubleshooting
- Hardware/software installation
- IT
- Customer service and sales
- Microsoft Office
- POS Systems
- Network repairs and maintenance
- Database search and data entry skills
Certification
- FL Home Inspector License, 2020
- U.S. Marine Corps Technical Training, 2022
Personal Information
Work Permit: Authorized to work in the U.S. for any employer
Additional Information
Fast learner, Highly motivated, Perfectionist, Adaptable, Skilled in multitasking and prioritizing tasks, Dependable, Available upon request.
Timeline
Network Administrator
U.S. Marine Corps
03.2021 - 02.2024
Cruise Consultant
Norwegian Cruise Line
01.2018 - 04.2020
Executive Assistant
Keller Williams
08.2015 - 10.2017
Toyota Financial Collections Agent
Alorica
02.2013 - 06.2015
Store Associate
Bling Boutique
04.2012 - 01.2013
High School Diploma -
Plantation High School
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