Lynn Dempsey

Prince William County Government

Manassas

03.2006 - Current

Supervise and efficiently lead a team on the day-to-day operations at the PWC Landfill, Solid Waste Division, for over 16 years. Adhered to company policies, procedures, rules, and regulations while operating the scales concurrently.
Provided superior customer service skills for over 40 years.
Effectively managed the collection of high-volume cash, checks, accounts, and credit card receipts for 40 years.
Active member of the Safety team at the Solid Waste division.
Coordinated with IT department to implement new technologies and systems enhancements.
Recruited and trained new employees to meet job requirements.
Delegated work to staff, setting priorities and goals.
Evaluated individual performance evaluations, and identified opportunities for improvement.
Managed payroll processing, ensuring accuracy of hours worked and pay rates.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved customer inquiries and complaints requiring management level.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Reviewed completed work to verify consistency, quality, and conformance.
Interviewed prospective employees and provided input to HR on hiring decisions.
Ensured compliance with health and safety regulations within the department.