Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LYNNE ALLEN

Alexandria

Summary

To acquire a position that will allow me to use my current professional skills, as well as valuable knowledge. Administrative assistant with a natural capacity to prioritize and multitask in the office environment. Also, to continue a successful administrative or office management career. Practiced at offering medications to patients, providing information to patients, and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions, and pharmacy laws. Customer-oriented Pharmacy Technician Trainee with a great understanding of medical ethics and pharmacology. Adept at assisting pharmacists with filling prescriptions based on information and dosages provided by doctors. Committed to assisting customers by answering any questions or concerns about prescribed medications.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Giant Food
Alexandria
11.2018 - 07.2020
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Cash Register Operations
  • Restocked automated medication dispensing equipment.
  • Payment Processing
  • ERP Software
  • Reviewed and verified customer information and insurance provider information.
  • Prescription Order Verification
  • Prescription Filling and Labeling
  • Prepared bills for insurance companies and submitted required paperwork.

Washington Dc

Optician
Washington Dc
05.2017 - 12.2017
  • Statutory duty to set standards of practice expected of optometrists and dispensing opticians
  • As healthcare professional have responsibility to ensure care and safety for patients
  • Dispense and fit spectacles and other optical aids, to both adults and children, working from prescriptions written by optometrists
  • Also advise patients on various types of lenses and spectacle frames, including style, weight and color

Front Desk Receptionist

Glen Echo Surgery Center
Chevy Chase
07.2016 - 04.2017
  • Scheduled appointments efficiently and verified insurance details for accuracy.
  • Assisted with scheduling appointments for clients and visitors.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Handled sensitive information in a confidential manner.
  • Responded to customer inquiries via phone, email, and in person.

MEDICAL OFFICE ADMIN

Internal Medicine
Chevy Chase
10.2015 - 06.2016
  • Documented patience medical information case histories, and insurance details to facilitate smooth appointments and payment processing
  • Scheduled patients appointment and placed reminder calls to deliver exceptional customer experience
  • Conducted insurance verification and per authorization and managed patients charts
  • Carried out front office duties utilizing data entry skills in framework of medical database
  • Managed over 50 customer calls per day
  • Verified benefits and worked with insurance companies to obtain payments
  • Entered procedure codes and diagnosis codes into medical billing software
  • Double-checked forms for accuracy and completion in terms of admission, transfer and discharge of patients.

Cashier

Potbelly's Sandwich Shop
Washington DC
12.2010 - 03.2011
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Set up new sales displays each week.
  • Maintained cash drawer of $150 or more per shift

Assistant Teacher

Kramer Middle School
Washington
07.2008 - 08.2008
  • Organized summer camp games and activities
  • Maintained cleanliness of camp
  • Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting ideas and identifying areas for improvement
  • Provided one on one and group based learning support to maintain student progress and development

Education

Associate of Arts - Healthcare Management

Southern New Hampshire University
Hooksett, NH
07-2026

Medical Office Certification -

Prospect Career College
Washington, DC
06.2016

Skills

  • Medication dispensing and management
  • Insurance verification
  • Customer service
  • Appointment scheduling
  • Data entry
  • Effective communication
  • Attention to detail
  • Time management
  • Problem-solving skills
  • Resolving customer issues
  • Confidentiality and HIPAA
  • Processing payments
  • Prescription fulfillment
  • Prioritization and organization
  • Customer service and support
  • Verbal and written communication
  • Data entry and analysis
  • Inventory management
  • Call answering and routing
  • Cleaning and sanitizing procedures
  • Microsoft Office proficiency
  • HIPAA compliance
  • Creative problem-solving
  • Pharmacy operations
  • Medical coding expertise
  • FDA drug safety guidelines

Certification

Professional Certification

Timeline

Pharmacy Technician

Giant Food
11.2018 - 07.2020

Washington Dc

Optician
05.2017 - 12.2017

Front Desk Receptionist

Glen Echo Surgery Center
07.2016 - 04.2017

MEDICAL OFFICE ADMIN

Internal Medicine
10.2015 - 06.2016

Cashier

Potbelly's Sandwich Shop
12.2010 - 03.2011

Assistant Teacher

Kramer Middle School
07.2008 - 08.2008

Associate of Arts - Healthcare Management

Southern New Hampshire University

Medical Office Certification -

Prospect Career College
LYNNE ALLEN