Lyric Travis Barnes
Hampton
Summary
Dynamic professional with extensive experience, specializing in team leadership and operational efficiency. Demonstrated success in customer service and administrative operations, optimizing workflows and effectively resolving issues. Proficient in QuickBooks, committed to driving success through innovative strategies and exceptional support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Realty Execution Manager
Walmart Corporate Home Office
05.2022 - Current
- Manage national remodel projects and lead teams of 40+ associates.
- Interpret and execute blueprint specifications accurately.
- Enhance efficiency through problem-solving and coordinated workflows.
Sole Customer Service Proprietor
Arise Virtual Solutions
07.2019 - Current
- Contract with major brands including Home Depot Corporate and Walgreens.
- Train and supervise five agents providing high-quality service.
- Resolve customer issues with professionalism and precision.
Sales Effectiveness Counselor
Cox Communications
03.2020 - 05.2022
- Coached inbound sales agents to improve performance and meet goals.
- Developed personalized improvement strategies and tools.
Director of Personal Relations & Admissions
VA School of Hair Design
07.2019 - 03.2020
- Led admissions, interviews, and community outreach initiatives.
- Developed recruitment strategies aligned with organizational goals.
Spa Director / Office Manager
Destress Express Massage & Spa
05.2015 - 05.2019
- Managed scheduling, payroll, inventory, and customer relations.
- Implemented improvements to enhance operations and service quality.
Assistant Manager & Personal Stylist
Nu U Hair Salon and Barbershop
08.2011 - 06.2015
- Oversaw customer service, inventory, and staff scheduling.
- Developed sales strategies and maintained accurate financial records.
Education
Associate of Applied Science - Cosmetology
Thomas Nelson Community College
Hampton, VA03-2011
Skills
- Customer service and support
- Rebate processing
- QuickBooks proficiency
- Administrative operations
- Accounts payable management
- Bookkeeping expertise
- Scheduling coordination
- Team leadership
- Event planning
Certification
• Cosmetology License
• Bookkeeping & Accounting
• Expert: Attention to Detail
• Scheduling
• Bookkeeping & Accounting
• Expert: Attention to Detail
• Scheduling
Timeline
Realty Execution Manager
Walmart Corporate Home Office
05.2022 - Current
Sales Effectiveness Counselor
Cox Communications
03.2020 - 05.2022
Sole Customer Service Proprietor
Arise Virtual Solutions
07.2019 - Current
Director of Personal Relations & Admissions
VA School of Hair Design
07.2019 - 03.2020
Spa Director / Office Manager
Destress Express Massage & Spa
05.2015 - 05.2019
Assistant Manager & Personal Stylist
Nu U Hair Salon and Barbershop
08.2011 - 06.2015
Associate of Applied Science - Cosmetology
Thomas Nelson Community College