Summary
Overview
Work History
Education
Skills
Timeline
Generic

LYRIKA BRAXTON

Newport News

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Sales Associate

Walmart
04.2025 - 08.2025
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier

Coastal Service
08.2024 - 11.2024
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Restaurant Hostess

Sonnys Real Pit BBQ
11.2022 - 06.2023
  • Greeted customers warmly upon arrival and provided a friendly and welcoming atmosphere.
  • Managed reservations and to-go orders by phone, providing accurate information and managing wait times effectively.
  • Handled customer inquiries and concerns with professionalism, ensuring a positive dining experience for guests.

Cashier

Zaxbys
04.2022 - 06.2022
  • Delivered exceptional customer service at the front counter and drive-thru, processing orders and addressing customer inquiries.
  • Demonstrated strong communication skills, effectively conveying information about menu options and promotions.
  • Collaborated with team members to ensure smooth operations during peak hours.

Cashier

Papa Johns
10.2020 - 01.2021
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed cash register operations and performed end-of-shift reconciliations to ensure accuracy.
  • Addressed customer concerns and resolved issues promptly, maintaining a positive customer experience.

Education

High School -

Charles R. Drew High School
Riverdale, GA
05.2023

Skills

  • Data Entry
  • Microsoft Office Suite
  • Customer Service
  • Problem solving
  • Product knowledge
  • Cash handling accuracy
  • Sales training

Timeline

Sales Associate

Walmart
04.2025 - 08.2025

Cashier

Coastal Service
08.2024 - 11.2024

Restaurant Hostess

Sonnys Real Pit BBQ
11.2022 - 06.2023

Cashier

Zaxbys
04.2022 - 06.2022

Cashier

Papa Johns
10.2020 - 01.2021

High School -

Charles R. Drew High School
LYRIKA BRAXTON