Summary
Overview
Work History
Education
Skills
Timeline
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Maazza Abdalla

Falls Church

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Hook and Reel Falls Church. Proven ability to engage guests and manage high-pressure situations while ensuring efficient service. Proficient in cash handling and menu memorization, consistently delivering memorable dining experiences.

Overview

1
1
year of professional experience

Work History

Server

Hook and Reel Falls Church
07.2025 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Restaurant Hostess

Hook and Reel Falls Church
06.2024 - 08.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Human Biology

University of Pittsburgh
Pittsburgh
05-2029

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Menu memorization

Timeline

Server

Hook and Reel Falls Church
07.2025 - 08.2025

Restaurant Hostess

Hook and Reel Falls Church
06.2024 - 08.2025

Human Biology

University of Pittsburgh

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Maazza Abdalla