MACAYLA LUTTRELL
Buchanan
Summary
Analytical professional with expertise in data analysis and project management. Strong communication and teamwork abilities, adept at managing multiple priorities and adapting to new environments. Committed to continuous learning and contributing to team success through positive attitude and dedication.
Overview
8
8
years of professional experience
Work History
Manager
Waggin Wilderness Pet Lodge LLC
Cassatt, SC
11.2023 - 12.2025
- Ensured timely care for dogs, achieving high levels of comfort and safety.
- Monitored dogs during playgroups, interpreting body language to prevent conflicts.
- Administered medications and documented health updates for each pet's stay.
- Maintained cleanliness by sanitizing crates and outdoor areas regularly.
- Facilitated check-ins and check-outs, providing friendly service to pet parents.
Assistant Teacher
Roanoke valley children's academy
Roanoke, VA
11.2022 - 04.2023
- Created a safe, educational environment during learning and playtime.
- Encouraged child development and engagement through positive interactions and respect.
- Supported teacher by supervising classroom and assisting with enrichment activities.
- Fostered strong relationships with students, parents, and teaching staff.
- Promoted a positive learning atmosphere through effective classroom management.
911 Dispatcher
Norton Police Department
Norton, VA
09.2021 - 09.2022
- Responded to emergency calls, ensuring calmness and clarity in information gathering.
- Utilized radio and computer systems to relay updates to first responders promptly.
- Coordinated dispatch of police and emergency personnel to service calls efficiently.
- Prioritized calls for police, fire, or medical response based on urgency.
- Supported departments with special assistance requests and BOLO dissemination.
- Conducted research on vehicles, wanted persons, and missing individuals effectively.
Cashier
Foodcity
VA
06.2020 - 06.2021
- Ensured accurate transactions by efficiently operating cash register and POS system.
- Processed cash and credit payments, issuing receipts and providing correct change.
- Addressed customer inquiries, delivering relevant store information and assistance.
- Maintained cleanliness and organization through daily recovery tasks for optimal productivity.
Hostess
Renos Steakhouse
Wise, VA
03.2019 - 01.2020
- Enhanced guest experiences by greeting and escorting them to dining areas.
- Addressed customer complaints effectively, escalating major issues to management when necessary.
- Coordinated reservations and communicated large group needs to prepare for seating.
Barista
Mountain Grounds Coffee & Tea
Wise, VA
04.2018 - 02.2019
- Enhanced customer satisfaction by providing tailored beverage recommendations.
- Prepared and served a variety of coffee and tea beverages efficiently.
- Maintained composure and service quality during peak hours and events.
- Organized workspace to facilitate easy access to resources for coworkers.
- Processed payments accurately and provided correct change to customers.
Education
High School Diploma -
Central High School
Norton, VA05-2018
Associate of Science - Criminal Justice
Mountain Empire Community College
Big Stone Gap, VA05-2020
Skills
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Goal setting
- Strong observational skills
- Documentation and reporting
- Working well with others
- Multitasking
- Attention to detail
- Adaptability and flexibility
Timeline
Manager
Waggin Wilderness Pet Lodge LLC
11.2023 - 12.2025
Assistant Teacher
Roanoke valley children's academy
11.2022 - 04.2023
911 Dispatcher
Norton Police Department
09.2021 - 09.2022
Cashier
Foodcity
06.2020 - 06.2021
Hostess
Renos Steakhouse
03.2019 - 01.2020
Barista
Mountain Grounds Coffee & Tea
04.2018 - 02.2019
High School Diploma -
Central High School
Associate of Science - Criminal Justice
Mountain Empire Community College