Madalyn McCall

• Coordinate and schedule client appointments, follow-ups, and services to ensure continuity of care.
• Assist individuals with accessing services, completing forms, and connecting with community resources.
• Conduct client intake support and gather information needed for service coordination.
• Assist clients with completing applications and obtaining required documentation.
• Document client contacts, referrals, interventions, and follow-up activities in case records.
• Provide information regarding available benefits, services, and community resources.
• Verify client information and update records to ensure accuracy for billing and services.
• Maintain accurate electronic documentation in compliance with Medicaid and healthcare regulations.
• Assist clients weekly with service navigation, referrals, and support activities.

• Supported educators in implementing individualized education programs for students.
• Assisted in classroom management and maintained a positive learning environment.
• Collaborated with teachers to develop instructional materials and resources.

• Prepared and packaged commissary items for distribution to correctional facilities.
• Maintained cleanliness and organization of work areas, supporting compliance with safety standards and enhancing operational readiness.
• Operated warehouse equipment to streamline product movement and reduce handling time.
• Tracked stock levels and reported discrepancies, contributing to accurate inventory management and minimizing shortages.
• Collaborated with team members to fulfill orders accurately and on time.
• Loaded and unloaded shipments while ensuring proper handling of materials.
• Followed procedures for labeling and storing products according to company guidelines.
• Supported training initiatives for new staff on operational procedures and safety protocols.

• Processed 100+ prescriptions daily, verifying patient demographics and insurance information.
• Communicated with patients regarding prescriptions, co-pays, and insurance coverage.
• Maintained HIPAA compliance while handling confidential patient data.
• Entered and updated patient information with a high level of accuracy.
• Managed incoming calls and responded to inquiries while supporting daily office operations.
• Processed forms, correspondence, and documentation while maintaining confidentiality.

• Assisted pharmacists in preparing and dispensing medications.
• Managed inventory by organizing and restocking pharmaceutical supplies.
• Maintained cleanliness and organization of the pharmacy workspace.

• Received patients into treatment area; weighed patients and took temperature and blood pressure pre and post dialysis to ensure readiness for treatment.
• Documented all dialysis flow sheets to maintain accurate patient records and facilitate continuity of care.
• Set up and monitored dialysis machines and RO water system; observed for correct functioning and responded to alarms, making adjustments as needed throughout dialysis treatment to ensure patient safety.

• Ensured safety and security of public, staff, and offenders by maintaining effective custody and control, adhering to policies and procedures, and employing evidence-based practices to enhance communication and role modeling within multi-disciplinary teams addressing offender needs.
• Supervised security of adult offenders at institution and during transport; monitored daily activities, documented behavior and movement to uphold secure confinement, and facilitated interactions among visitors, staff, offenders, and public to sustain orderly operations.
• Supervised inmate activities to ensure compliance with facility regulations.
• Conducted regular safety inspections of buildings and equipment.
• Managed inmate records and documentation for accurate tracking.

• Collected payments via cash, check, and credit card from customers; ensured accurate change for cash transactions.
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; operating a cash register.
• Balanced cash drawer by counting and reconciling cash at start and end of shifts.
• Maintained efficient checkout operations by adhering to policies and procedures; reported operational needs for improvements.
• Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization system.

• Collected payments in cash, check, or charge from customers while accurately providing change for cash transactions.
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; operating a cash register.
• Balanced cash drawer by counting cash at start and end of work shift, ensuring accurate financial records.
• Maintained efficient checkout operations by adhering to policies and procedures and proactively reporting necessary changes.
• Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization system.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.

• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collected customer payments and provided accurate change.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Opened and closed the store according to Area Manager's instructions.
• Maintained clean, organized store environment to promote safety and enhance shopping experience.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Executed company processes to efficiently receive, open, and unpack cartons and totes.
• Finalized all necessary paperwork and documentation following established guidelines and deadlines.

• Monitored patient stability through checking vital signs, weight, and urine tests; accurately recorded intake and output information to support care decisions.
• Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.
• Assisted with daily living activities by serving meals and feeding patients; ambulated, turned, and positioned patients; provided fresh water and nourishment between meals.
• Enhanced patient comfort by transporting patients, responding to call lights and requests, and reporting observations to nursing supervisor for timely interventions.
• Administered adjunct care including enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, and sitz and therapeutic baths; applied restraints as necessary.
• Documents actions by completing forms, reports, logs, and records.
• Maintains work operations by following policies and procedures.
• Protects organization's value by keeping patient information confidential.