Madison Payne
Williamsburg
Summary
Dynamic and personable professional with a proven track record at Crunch Fitness, excelling in customer service and sales. Skilled in relationship management and nutrition planning, I thrive in fast-paced environments, leveraging strong communication and organization abilities to achieve client wellness goals and enhance member satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Associate & Personal Trainer
Crunch Fitness
Newport
03.2022 - 08.2024
- Facilitated sales of personal training packages through proactive client outreach, contributing to revenue growth
- Worked one-on-one with clients to achieve fitness and wellness goals
- Created personalized nutrition and diet plans for clients to support their fitness and wellness goals
- Oversaw gym cleanliness and coordinated front desk operations to enhance member experience
- Provided excellent customer service by answering calls, emails, and assisting members
Private Childcare Provider
Nanny
Cincinnati
01.2021 - 07.2024
- Provided in-home childcare for children ages 2-12
- Coordinated daily routines, activities, meals, and supervision to promote child development and well-being
- Supported large event childcare coordination to ensure safe and enjoyable experiences for children
- Built strong relationships with families through dependable and attentive care
- Leveraged 10 years of babysitting experience to create safe, engaging environments fostering children's growth
Sales Associate
Pangaea Boutique
Cincinnati
01.2022 - 08.2022
- Assisted customers with styling and product selection in a family-owned women's boutique
- Processed sales transactions using POS systems
- Organized incoming inventory and created merchandise displays
- Maintained store presentation and customer satisfaction
Counter/Register Associate
Pizza My Heart
Cupertino
07.2019 - 06.2020
- Served customers and prepared pizza orders efficiently
- Operated POS system and handled cash transactions
- Answered phone calls and scheduled customer orders
- Maintained a clean and organized workspace
Floor Worker
Target
Cupertino
07.2018 - 10.2018
- Stocked shelves and maintained store organization
- Assisted customers with questions and product location requests
- Learned register operations and additional store technology systems
Education
Associate of Applied Business - Law & Paralegal Studies
University of Cincinnati Clermont
Batavia, OH08-2026
Skills
- Strong communication and customer service skills
- Cash register/POS system experience
- Social media and technology proficiency
- Childcare and caretaking experience
- Outgoing, personable, and team-oriented
- Organization and multitasking abilities
- Sales and client relationship management
Certification
- NASM Certified Personal Trainer
- CPR Certified
Timeline
Front Desk Associate & Personal Trainer
Crunch Fitness
03.2022 - 08.2024
Sales Associate
Pangaea Boutique
01.2022 - 08.2022
Private Childcare Provider
Nanny
01.2021 - 07.2024
Counter/Register Associate
Pizza My Heart
07.2019 - 06.2020
Floor Worker
Target
07.2018 - 10.2018
Associate of Applied Business - Law & Paralegal Studies
University of Cincinnati Clermont