Madeline Geheren
Virginia Beach,VA
Summary
Highly organized and detail-oriented healthcare professional with a strong background in both clinical and administrative settings. Experienced through extensive nursing clinical hours in patient assessment, vital signs, infection control, documentation, and compassionate patient care. Proven ability to manage a fast-paced chiropractic office, including insurance verification, medical billing, claims submission, payment posting, and patient scheduling. Skilled in coordinating care between providers and patients, maintaining HIPAA compliance, resolving insurance issues, and ensuring smooth front-to-back office operations while delivering excellent patient service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager/ Billing and Insurance Coordinator
New Life Chiropractic
08.2015 - Current
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Nursing Student
Sentara College of Health Sciences
01.2023 - 05.2025
- Worked alongside experienced nursing professionals to learn new procedures.
- Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
- Advocated for and strived to protect health, safety, and rights of patient.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with other health care professionals to establish optimal patient care.
- Reviewed charts, doctor notes and test results to gather information on patients.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Education
Bachelor of Science - Nursing
Sentara College of Health Sciences
Chesapeake, VA05-2025
Skills
- Marketing
- Contract management
- Cross-functional teamwork
- Team leadership
- Financial management
- Time management
- Customer service
- Task delegation
- Clear communication
- Documentation and reporting
- Staff training and development
Certification
- Registered Nurse - License # 0001342610
- BLS- American Heart Association
Timeline
Nursing Student
Sentara College of Health Sciences
01.2023 - 05.2025
Manager/ Billing and Insurance Coordinator
New Life Chiropractic
08.2015 - Current
Bachelor of Science - Nursing
Sentara College of Health Sciences