Madeline Good
Staunton,VA
Summary
Empathetic and patient cashier recognized for exceptional customer assistance and teamwork. Proven ability to handle cash register operations and resolve conflicts, ready to enhance customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Cashier
Arby's
Staunton, VA
12.2024 - 05.2026
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of dining and service areas.
- Assisted customers with menu selections and special requests.
- Handled cash register operations, including opening and closing procedures.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of front counter and dining area to enhance customer experience.
- Assisted in training new cashiers on register operations and customer interaction protocols.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Riverheads High School
Staunton, VA05.2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Order taking
- Cash register systems
- Payment processing
- Conflict resolution
Timeline
Cashier
Arby's
12.2024 - 05.2026
High School Diploma -
Riverheads High School