Madeline Grace Vioral
Fredericksburg
Summary
Food service professional with extensive experience in overseeing daily operations, improving service quality, and maintaining high standards of hygiene and safety. Known for strong team collaboration and achieving results through flexible problem-solving and reliable leadership. Skilled in staff training, inventory control, and customer service excellence.
Overview
4
4
years of professional experience
Work History
Food Service Supervisor
Sodexo Food Service
10.2023 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
Food Delivery Driver
Uber Eats
06.2021 - 06.2023
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
- Assisting with loading and unloading items from vehicles.
- Accepting payments for delivered items.
- Providing excellent customer service, answering questions, and handling complaints from clients.
- Adhering to assigned routes and following time schedules.
- Abiding by all transportation laws and maintaining a safe driving record.
- Preparing reports and other documents relating to deliveries.
- Operating equipment and machines, such as cars, trucks, forklifts, etc.
Food Delivery Driver
DoorDash
05.2021 - 05.2023
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
- Assisting with loading and unloading items from vehicles.
- Accepting payments for delivered items.
- Providing excellent customer service, answering questions, and handling complaints from clients.
- Adhering to assigned routes and following time schedules.
- Abiding by all transportation laws and maintaining a safe driving record.
- Preparing reports and other documents relating to deliveries.
- Operating equipment and machines, such as cars, trucks, forklifts, etc.
Student Assistant
GameRoom, Coastal Carolina University
09.2022 - 12.2022
- Assisted with students who wanted to play the PS5, Xbox, Nintendo switch, Wii U, ETC......
- I had to give them the controls and games for all the Consoles, any of the pool sticks or pool balls, ETC......
- Made sure the game room was always clean and there was nothing damage that I had to report.
- Assisted people who needed the Building Manager.
- On Friday and Saturday nights I would also work in the small movie theater room we had.
- Assisted students with selling them tickets to the movie and giving out free popcorn.
- Assisted the Building Manager with cleaning up any trash, popcorn, Etc.... left over after the movies.
Staff Member
CINO Quest, Coastal Carolina University
06.2022 - 06.2022
- Assisted with the structure and elements of the CINO Quest program for first year student leaders.
- Acted as a liaison between CINO Quest managers and new students.
- Assisted leaders with execution of events including, but not limited to, setting up the check-in room, assisted new students with Clifton strengths form, ensuring all necessary equipment was in place and in working order for all activities, and guided attendees during all activities.
Education
Bachelor of Science - Marine Science
Coastal Carolina University
Conway, South CarolinaAdvanced Diploma -
Riverbend High School
Fredericksburg, Virginia05-2020
No Degree - Art History
Germanna Community College
Stafford, VABachelor of Arts - Art History
University of Mary Washington
Fredericksburg, VASkills
- Communication
- Problem solving
- Critical thinking
- Customer service
- Teamwork
- Multi-tasking
- Interpersonal skills
- Organizational skills
- Flexible
- Emotional intelligence
- Leadership
- Strong work ethic
- Staff leadership
- Hygiene practices
- Staff supervision
Awards
Honor Roll
Languages
French
Elementary
Timeline
Food Service Supervisor
Sodexo Food Service
10.2023 - Current
Student Assistant
GameRoom, Coastal Carolina University
09.2022 - 12.2022
Staff Member
CINO Quest, Coastal Carolina University
06.2022 - 06.2022
Food Delivery Driver
Uber Eats
06.2021 - 06.2023
Food Delivery Driver
DoorDash
05.2021 - 05.2023
Bachelor of Science - Marine Science
Coastal Carolina University
Advanced Diploma -
Riverbend High School
No Degree - Art History
Germanna Community College
Bachelor of Arts - Art History
University of Mary Washington
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