Madeline Leahy
Lovettsville,VA
Summary
Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Panda Express
06.2024 - 08.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Developed and demonstrated quality customer service skills that allowed me to communicate effectively and provide the best experience for all customers.
- Spoke with potential future employees to coordinate interview and schedule availability.
Teacher's Assistant
Bright New Day LLC
06.2021 - 11.2021
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Managed 4 different classrooms on a day to day basis.
Education
Bachelor of Science - Clinical Radiation Sciences: Radiography
Virginia Commonwealth University
Richmond, VA05.2026
High School Diploma -
Woodgrove Highschool
Purcellville, VA05.2022
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Phone etiquette
- Multitasking and organization
- Attention to detail
- Clear communication
- Punctuality and reliability
- Time management
Timeline
Front of House Employee
Panda Express
06.2024 - 08.2024
Teacher's Assistant
Bright New Day LLC
06.2021 - 11.2021
Bachelor of Science - Clinical Radiation Sciences: Radiography
Virginia Commonwealth University
High School Diploma -
Woodgrove Highschool
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