Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madelyn Davids

Amherst

Summary

Dynamic Shift Leader at Tropical Smoothie with a proven track record in team leadership and conflict resolution. Expert in cash handling and maintaining operational excellence, I effectively trained staff and enhanced customer satisfaction through thoughtful problem-solving. Committed to fostering a positive work environment while ensuring adherence to safety protocols.

Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Tropical Smoothie
06.2022 - 04.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

No Degree - Health Sciences

Central Virginia Community College
Lynchburg, VA
05-2026

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Conflict resolution
  • Multitasking
  • Problem-solving

Certification

  • Nursing Assistant Training - May 2025- June 2025
  • CPR Certified


Timeline

Shift Leader

Tropical Smoothie
06.2022 - 04.2025

No Degree - Health Sciences

Central Virginia Community College
Madelyn Davids