Madelyn Floyd
Stuarts Draft
Summary
Analytical and proactive individual with experience in data management and office administration. Known for complex problem-solving skills and proficiency in MS Office, ready to drive efficiency and enhance organizational processes.
Overview
4
4
years of professional experience
Work History
Madison Community Scholar
Federal Work Study: Boys and Girls Club
Harrisonburg
08.2024 - Current
- Manage office correspondence and maintain organized filing systems.
- Enter data into spreadsheets using Microsoft Excel or other similar programs.
- Handle confidential documents in an organized fashion according to established protocol.
- Manage database systems containing donor contact information.
- Manage financial forms, permanent records, and employee files.
Shift Supervisor
Dairy Queen
Stuarts Draft
07.2021 - Current
- Train new staff on customer service protocols and food safety standards.
- Supervise team members during busy shifts to ensure efficient service.
- Resolve customer complaints promptly and professionally to enhance satisfaction.
- Coordinate shift schedules to optimize workforce availability and coverage.
- Perform cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
BBA - Accounting
James Madison University
Harrisonburg, VA05-2028
High School Diploma -
Stuarts Draft High School
Stuarts Draft, VA05-2024
Skills
- Document scanning
- Independent learning
- Office administration
- Customer service
- Data management
- Complex Problem-solving
- MS office
- Social media management
Accomplishments
Presidents List, JMU, Fall Semester 2024
Timeline
Madison Community Scholar
Federal Work Study: Boys and Girls Club
08.2024 - Current
Shift Supervisor
Dairy Queen
07.2021 - Current
BBA - Accounting
James Madison University
High School Diploma -
Stuarts Draft High School