Madelyn Hall
Barboursville
Summary
Hardworking and personable hospitality professional with experience in high-end vineyard service, guest engagement, and team leadership. I love creating memorable experiences for guests, whether that's through great service, personalized wine recommendations, or making them feel welcome.
Overview
4
4
years of professional experience
Work History
Server
BANG!
Charlottesville, VA
05.2025 - Current
- Delivered exceptional customer service, ensuring guest satisfaction during busy shifts.
- Managed multiple tables efficiently, prioritizing tasks to enhance overall service speed and quality.
- Collaborated with kitchen staff to relay orders and address special dietary needs.
- Trained new team members on restaurant protocols and efficient serving.
Server
Merrie Mill Farm and Vineyard
Keswick, Virginia
04.2024 - 12.2024
- Delivered attentive and efficient service, ensuring a high-end guest experience in a vineyard setting.
- Engaged with guests to enhance their wine-tasting experience, recommending pairings, and educating them on wine selections.
- Trained new servers on menu items and service standards.
- Enhanced wine-tasting experiences by recommending pairings and educating guests on wine selections.
- Assisted in training new servers.
Operations Manager
MooThru
Charlottesville, Virginia
06.2022 - 03.2024
- Trained and mentored new team members, improving service efficiency and customer satisfaction.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed scheduling strategies to balance employee availability with peak business hours, reducing labor costs.
- Implemented inventory tracking improvements, minimizing waste, and optimizing supply levels.
Physical Therapy Intern
ACAC Physical Therapy
Charlottesville, Virginia
12.2022 - 05.2023
- Developed strong interpersonal and problem-solving skills through hands-on patient care and therapy assistance.
Education
High School Diploma -
Albemarle High School
Charlottesville, VA06-2024
Associate of Science - Hospitality Management
Piedmont Virginia Community College
Charlottesville, VA07-2026
Skills
- Hospitality & Guest Engagement
- Employee training
- Wine club sales
- Conflict resolution
- Wine education
- Effective customer upselling
- Multitasking and organization
- Strong work ethic
Affiliations
Special Olympics Volunteer
Charlottesville, Virginia 2017-2018
- Volunteered with Special Olympics, fostering an inclusive and encouraging environment for athletes with intellectual disabilities.
CREW CUTS
Charlottesville, Virginia 08/2021 - 05/2024
- Provided high-quality landscaping services to local residents, ensuring visually appealing outdoor spaces.
Education and Training
other
Timeline
Server
BANG!
05.2025 - Current
Server
Merrie Mill Farm and Vineyard
04.2024 - 12.2024
Physical Therapy Intern
ACAC Physical Therapy
12.2022 - 05.2023
Operations Manager
MooThru
06.2022 - 03.2024
High School Diploma -
Albemarle High School
Associate of Science - Hospitality Management
Piedmont Virginia Community College