Summary
Overview
Work History
Education
Skills
Timeline
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Madilyn Cadd

Vinton

Summary

Dynamic team leader with a proven track record at Tractor Supply, excelling in customer service and conflict resolution. Skilled in employee training and operational coordination, I successfully enhanced customer satisfaction ratings through strategic process improvements. My strong communication skills and time management abilities foster a positive work environment and empower team success.

Overview

4
4
years of professional experience

Work History

Team Leader

Tractor Supply
Vinton
06.2023 - Current
  • This job helped me learn customer service.
  • I was taught how to respond to people, customers, in certain situations.
  • I learned money management while being a team lead.
  • This job helped me grow my confidence and my voice.
  • I learned time management.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.

Cashier

Food Lion
Vinton
01.2021 - 07.2022
  • This was my first job. It taught be how to talk to people.
  • I learned how to open up and speak more.

Education

High School Diploma -

William Byrd High School
Vinton, VA
05-2023

Skills

  • Customer service
  • Conflict resolution
  • Team management
  • Employee training
  • Time management
  • Operational coordination
  • Process improvement
  • Communication skills

Timeline

Team Leader

Tractor Supply
06.2023 - Current

Cashier

Food Lion
01.2021 - 07.2022

High School Diploma -

William Byrd High School

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Madilyn Cadd