Madilyn Veneziani
Stafford
Summary
Motivated and compassionate professional preparing to enter nursing school in Fall 2026, with a strong foundation in healthcare concepts gained through health science and college coursework. Skilled in communication, organization, and multitasking from fast-paced customer service and childcare roles. Dedicated to providing excellent patient care, learning quickly, and supporting healthcare teams in delivering quality service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Cashier & Customer Service Associate
Lowes Home Improvment
10.2022 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Adhered to company guidelines regarding security protocols when managing large sums of money or sensitive financial information.
- Learned duties for various positions and provided backup at key times.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Private Nanny
Private Household
06.2024 - 06.2025
- Built positive and nurturing environments to support child social and emotional growth.
- Enhanced children's emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
- Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Fulfillment Associate
Lowes Home Improvment
04.2022 - 10.2022
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Pulled orders quickly to maintain demanding productivity goals.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Education
Currently Studying - Nursing
Germanna Community College
Locust Dale, VA05-2028
Health Sciences
Colonial Forge High School
Stafford05-2022
Skills
- Customer service
- Positive attitude
- Communication & active listening
- Organization & attention to detail
- Patient interaction & empathy
- Fast learner, adaptable in new environments
- Time management & multitasking
- Basic computer skills & scheduling software
- Team collaboration
- Professional phone & email etiquette
- Store opening/closing procedures
- Adaptability and dependability
- Team leadership
- Workplace safety
Certification
- CPR
- BLS
Timeline
Private Nanny
Private Household
06.2024 - 06.2025
Head Cashier & Customer Service Associate
Lowes Home Improvment
10.2022 - Current
Fulfillment Associate
Lowes Home Improvment
04.2022 - 10.2022
Currently Studying - Nursing
Germanna Community College
Health Sciences
Colonial Forge High School
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