Madison Dinges
Gainesville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Frozen Customer Service
Wegmans Food Markets, Inc
04.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Front Desk Student Assistant
George Mason University Career Services
05.2024 - 08.2024
- Streamlined check-in and check-out processes for improved guest experience.
- Assisted in maintaining a safe environment for all students, staff, and visitors by following established security protocols.
- Maintained up-to-date knowledge of campus events and resources for accurate information dissemination to guests.
- Coordinated room reservations accurately, minimizing errors or double bookings.
- Participated in training sessions to stay updated on industry trends, university policies, and software updates.
- Enhanced customer satisfaction by providing courteous and efficient front desk service.
- Demonstrated flexibility in adjusting work schedule according to changing staffing needs or event schedules.
- Enhanced communication between departments by relaying important messages or requests accurately.
- Managed incoming calls professionally, directing inquiries to appropriate departments as needed.
Education
Bachelor of Arts - English
George Mason University
Fairfax, VA12-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Organizational skills
- Active listening
- Decision-making
Timeline
Front Desk Student Assistant
George Mason University Career Services
05.2024 - 08.2024
Frozen Customer Service
Wegmans Food Markets, Inc
04.2021 - Current
Bachelor of Arts - English
George Mason University
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