Madison Fussell
Midlothian
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and cash handling. Proven ability to multitask and collaborate effectively in fast-paced environments, ensuring customer satisfaction and operational efficiency. Recognized for training new team members and maintaining high standards of cleanliness and organization.
Overview
5
5
years of professional experience
Work History
Barista/Cashier
Starbucks
10.2023 - Current
- Crafted high-quality espresso beverages with precision and attention to detail.
- Delivered exceptional customer service by engaging with customers and addressing their needs promptly.
- Trained new baristas on beverage preparation techniques and store protocols to ensure consistency.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
Team Member
Arbys Resturant
09.2021 - 2023
- Provided exceptional customer service, ensuring satisfaction and prompt resolution of inquiries.
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Operated kitchen equipment efficiently, adhering to safety and health standards.
- Operated front counter and drive-thru registers with accuracy and efficiency.
Server
Dave & Buster's
04.2021 - 12.2021
- Delivered exceptional customer service in high-volume environment
- Demonstrated menu knowledge to provide accurate recommendations
- Collaborated with kitchen team to ensure timely order delivery
Education
High School Diploma -
Mechanicsville High School
Mechanicsville, VA06-2020
Skills
- Time management
- Multitasking and organization
- Team collaboration
- Attention to detail
- Solid problem solver
- Cash handling
- POS systems
Timeline
Barista/Cashier
Starbucks
10.2023 - Current
Team Member
Arbys Resturant
09.2021 - 2023
Server
Dave & Buster's
04.2021 - 12.2021
High School Diploma -
Mechanicsville High School