Madison Jones
Richmond
Summary
Dynamic customer service professional with a proven track record at Pizza Hut, excelling in problem-solving and sales support. Known for fostering strong customer relationships while driving revenue growth through effective communication and teamwork. Achievements include enhancing customer satisfaction and maximizing operational efficiency in fast-paced environments. Career goals focus on leveraging these skills to contribute to higher-level roles.
Overview
3
3
years of professional experience
Work History
Lead CSR
Pizza Hut
Richmond
08.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Took special orders in person and over telephone, generating additional revenue every month.
- Provided top quality control and eliminated downtime to maximize revenue.
- Performed additional tasks as assigned by senior management.
- Supported sales team members to drive growth and development.
- Developed strong customer relationships to encourage repeat business.
Volunteer
Martial Arts World
Richmondville
05.2022 - 08.2023
- Collaborated with other volunteers to create a positive work environment.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Provided assistance to staff in the daily operations of the organization.
- Provided guidance and support to fellow volunteers during their shifts.
- Worked effectively in team environments to make the workplace more productive.
Education
GED -
James River
Midlothian08-2025
Skills
- Customer service
- Sales support
- Problem solving
- Team collaboration
- Time management
- Data entry
- Customer relations
- Prioritization
- Verbal and written communication
- High-energy attitude
Timeline
Lead CSR
Pizza Hut
08.2024 - Current
Volunteer
Martial Arts World
05.2022 - 08.2023
GED -
James River
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