Dedicated server with proven ability to enhance guest satisfaction through exceptional customer service and effective communication in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server
Cracker Barrel
Chesapeake
01.2025 - Current
Provided exceptional customer service in a fast-paced dining environment.
Collaborated with kitchen staff to ensure timely food delivery to guests.
Resolved customer complaints effectively to enhance guest satisfaction.
Hostess
Dirty Buffalo
Chesapeake
08.2024 - 12.2024
Maintained cleanliness and organization of entrance and waiting areas.
Handled customer inquiries and concerns to enhance dining experience.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Camp Counselor
YMCA
Jamesville
06.2024 - 08.2024
Supervised daily activities and ensured safety for campers.
Organized engaging recreational games and team-building exercises.
Assisted in planning educational programs focused on outdoor skills.
Line Cook
Olive Garden
Chesapeake
01.2024 - 05.2024
Prepared and cooked menu items following Olive Garden's recipes and standards.
Maintained cleanliness and organization of kitchen workstations throughout service.
Assisted in training new line cooks on food preparation techniques and safety protocols.