Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Phillips

Charlottesville

Summary

Motivated professional with a high level of initiative. Expertise in balancing team performance with customer service targets and business objectives. Committed to enhancing productivity and optimizing procedures through effective collaboration. Strong leadership skills complemented by exceptional planning and organizational abilities.

Overview

7
7
years of professional experience

Work History

Lead Preschool Teacher

Bright Beginnings Preschool
Charlottesville
08.2024 - Current
  • Provided individualized instruction to each student based on their needs and interests.
  • Ensured compliance with all state regulations related to preschool education standards.
  • Organized and maintained a safe learning environment for children, including supervision of indoor and outdoor playtime.
  • Planned and implemented developmentally appropriate activities to meet the physical, emotional, intellectual and social needs of children.

In-Home Nanny

Private Residence
Louisa
10.2023 - 03.2024
  • Ensured safety at all times by monitoring the environment for potential hazards or risks.
  • Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
  • Organized age-appropriate educational activities to stimulate learning and development.

Preschool Teacher

Minnieland Private Day School
Fredericksburg
01.2023 - 10.2023
  • Organized educational materials and resources to create an engaging learning environment.
  • Facilitated group play activities that encouraged collaboration among students.
  • Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.

General Manager & Bartender

Reset Club
Houston
11.2022 - 02.2023
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Customer Service & Sales Representative

Amazing Lash Studio
Charlottesville
08.2019 - 02.2020
  • Ranked as the Top Sales Associate within the first month by exceeding revenue goals.
  • Provided individualized service, and maintained detailed CRM records.
  • Handled inquiries, scheduled appointments, and resolved client concerns.

Customer Service Representative

Mr. Appliance
Conroe
05.2018 - 08.2018
  • Managed high-volume calls, appointment setting, and service tracking.
  • Updated and maintained the CRM system with accurate customer data.
  • Provided billing support and follow-up communications with professionalism.

Education

Certified Medical Assistant -

07.2025

High School Diploma -

Cy-Fair High School
Houston, TX
05.2018

Skills

  • Client relations and conflict resolution
  • Inbound and outbound call handling
  • Team collaboration and support
  • Time management and multitasking
  • Sales and upselling strategies
  • Front desk and office coordination
  • Microsoft Office and POS systems

Timeline

Lead Preschool Teacher

Bright Beginnings Preschool
08.2024 - Current

In-Home Nanny

Private Residence
10.2023 - 03.2024

Preschool Teacher

Minnieland Private Day School
01.2023 - 10.2023

General Manager & Bartender

Reset Club
11.2022 - 02.2023

Customer Service & Sales Representative

Amazing Lash Studio
08.2019 - 02.2020

Customer Service Representative

Mr. Appliance
05.2018 - 08.2018

Certified Medical Assistant -

High School Diploma -

Cy-Fair High School
Madison Phillips