Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Madison Pierce

Haymarket

Summary

Dedicated hospitality professional with strong customer service skills. Experienced in guest relations, effective multitasking, and creating welcoming environments. Committed to enhancing guest experiences and optimizing service efficiency.

Overview

2
2
years of professional experience

Work History

Hostess

Bonefish Grill
Gainesville, VA
06.2024 - 08.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere and efficient table turnover.
  • Managed reservations and waitlists using restaurant management software to optimize seating arrangements.
  • Communicated daily specials and menu items to enhance guest dining experience.
  • Assisted servers by coordinating food delivery and addressing guest inquiries quickly.
  • Trained new staff on hostess duties and customer service.

Sandwich Artist

Subway
Yorktown, VA
02.2024 - 05.2024
  • Prepared and assembled sandwiches according to customer specifications and food safety guidelines.
  • Maintained cleanliness and organization of work area, ensuring compliance with health standards.
  • Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
  • Assisted in inventory management by restocking supplies and monitoring product freshness.

Smoothie Maker

Smoothie King
Haymarket, VA
04.2023 - 07.2023
  • Maintained cleanliness of workstations and equipment, adhering to health and safety standards.
  • Assisted in inventory management by tracking stock levels and notifying management of shortages.
  • Provided exceptional customer service by engaging with customers and addressing their needs effectively.
  • Collaborated with team members to ensure smooth operation during peak hours, enhancing workflow efficiency.
  • Adapted quickly to new menu items and seasonal promotions, ensuring accurate preparation methods were followed.

Education

Nursing

Virginia Commonwealth University
Richmond, VA
05-2029

Skills

  • Customer service
  • Effective multitasking
  • Patience and teamwork
  • Guest relations
  • Phone etiquette
  • Hospitality service expertise

Accomplishments

    Graduated with honors

    AP Scholar with Distinction

Timeline

Hostess

Bonefish Grill
06.2024 - 08.2025

Sandwich Artist

Subway
02.2024 - 05.2024

Smoothie Maker

Smoothie King
04.2023 - 07.2023

Nursing

Virginia Commonwealth University
Madison Pierce