Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
6
6
years of professional experience
Work History
Marketing Manager
InterContinental Washington D.C - The Wharf
03.2023 - Current
Support the development and execution of marketing plans, programs, promotions, and communications for key initiatives.
Implement strategies to upsell hotel services, amenities, and offerings, driving guest engagement and revenue growth.
Collaborate with website design teams, consultants, PR firms, and vendors to optimize SEO & SEM, enhancing hotel visibility.
Oversee and contribute to monthly social media content creation, fostering user-generated content to boost brand awareness and audience engagement.
Ensure consistent brand identity across multiple hotel websites, supporting content creation and design.
Act as a hotel representative locally, promoting the property and raising awareness within the community.
Identify opportunities to improve marketing efforts and sales performance, collaborating with cross-functional teams to uphold brand standards.
Assist the Director of Sales & Marketing (DOSM) in executing components of the Marketing Plan and special projects.
Manage marketing collateral, filming initiatives, and PR events on-site to enhance the guest experience and promote the property.
Develop templates for responding to reviews in alignment with the brand’s voice and tone.
Engage with external stakeholders, including guests, vendors, and business partners, to foster valuable relationships.
Community Manager
Shop Made In DC
03.2019 - Current
Executes on social media strategy in coordination with the CEO for communications efforts, marketing campaigns, and social requests across the organization.
Manages the day-to-day operations of the company’s social media channels; manages social media calendar, schedules social media posts
Plans, writes, and copy edits social content to support communications efforts, marketing campaigns, special projects, and sponsored content.
Designs graphics and edits images for Communications team or for social channels as needed.
Develop and drive retail-based marketing initiatives to generate sales via company website
Manage the development and implementation of media strategies and campaigns to promote meetings, conferences and other events.
Works directly with Gallery Coordinaator to execute upcoming art exhibitions
Coordinate and implement website updates in collaboration with marketing and communications strategists.
Coordinates and schedules consumer-facing programming across the company
Associate Photographer
Lisa Blume Photography, LBP
06.2019 - 07.2020
Photographs weddings, engagements, and family portraits that meets brand standards -Creates lasting relationships with clients and those within the wedding industry
Planned and prepared for on-location and studio shoots.
Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Digitally edited photos to enhance appearance.
Photographed high-quality images for various print and digital projects.
Displayed portfolio to show off best work to potential clients and promote skills and value.
Utilized natural and artificial lighting to capture desired images and maintain quality.
Senior Customer Associate
Anthropologie & Co
06.2018 - 07.2019
Built genuine relationships with customers -
Determined the customer’s needs and offered suggestions or alternatives
Ensured a customer’s positive final impression by following all company procedures
Helped to maintain organization, cleanliness, and restock store-wide
Answered customer telephone calls promptly to avoid on-hold wait times.
Supervisory Special Agent at Federal Bureau of Investigation (FBI), Washington, D.CSupervisory Special Agent at Federal Bureau of Investigation (FBI), Washington, D.C