Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2027
2027
years of professional experience
Work History
Server
Forks Country Restaurant
Bedford, VA
2022 - Current
Delivered exceptional customer service, ensuring a positive dining experience for all guests.
Collaborated with kitchen staff to accurately relay orders and maintain menu accuracy.
Managed multiple tables efficiently, prioritizing tasks during peak service hours.
Assisted in training new servers on restaurant protocols and customer engagement techniques.
Processed payments and handled cash transactions with accuracy and attention to detail.
Conducted regular inventory checks on dining supplies to ensure availability during service shifts.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Olde Liberty Station
Bedford, VA
11.2024 - 09.2025
Maintained cleanliness and organization of dining area to enhance guest satisfaction.
Adapted quickly to changing menus and special requests from customers, enhancing service flexibility.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Checked guests' identification before serving alcoholic beverages.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Head Lifeguard
Bedford Country Club
Bedford, VA
05.2020 - 09.2022
Supervised daily pool operations ensuring safety and compliance with regulations.
Monitored pool area for hazards, responding promptly to incidents as needed.
Collaborated with management to enhance facility safety protocols and guest experience.
Managed scheduling of lifeguard shifts, optimizing coverage during peak hours.
Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
Detailed safety rules and procedures regarding activities to customers and guests.
Minimized risk of accidents with thorough daily inspections of pool equipment and surrounding areas.
Maintained high standards of cleanliness throughout the facility with diligent attention to detail during routine cleaning operations.
Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Attentively monitored swimmers to identify distress.
Education
Bachelor of Science - Pre Professional Health: Pre Veterinary
Ferrum College
Ferrum
05.2026
Bachelor of Science - Agricultural Sciences: Animal Science
Ferrum College
Ferrum, VA
05.2026
Associate of Science - Gender Studies
Central Virginia Community College
Lynchburg, VA
05.2024
Skills
Strong work ethic
Exceptional customer service
Cleanliness standards
Guest relations management
Relationship management
Inventory management
Adaptable and flexible
Multitasking
Problem-solving
Excellent communication
Timeline
Server
Olde Liberty Station
11.2024 - 09.2025
Head Lifeguard
Bedford Country Club
05.2020 - 09.2022
Server
Forks Country Restaurant
2022 - Current
Bachelor of Science - Pre Professional Health: Pre Veterinary
Ferrum College
Bachelor of Science - Agricultural Sciences: Animal Science