Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Hobbies and Interests
Languages
References
Timeline
Generic
Magdalena R. Ruesch

Magdalena R. Ruesch

Glen Allen

Summary

Project Manager at Capital One with extensive experience in stakeholder engagement, portfolio management, and cross-functional leadership. Proficient in CAPM methodologies, with a proven record of leading high-value projects exceeding $50B, driving measurable improvements in productivity and efficiency. Recognized for mentoring colleagues, fostering collaboration, and delivering results aligned with organizational objectives through strong communication and problem-solving skills

Overview

36
36
years of professional experience
1
1
Certification

Work History

Project Manager

Capital One
Richmond
12.2016 - Current
  • Led cross-functional teams of 5-15 members to deliver projects on time and meet OKR goals set by the Bank
  • Managed project portfolios exceeding $50B (Account Migration), balancing priorities while exceeding stakeholder expectations by reducing loss and risk to the Bank
  • Utilized CAPM methodologies to coordinate key projects for the Customer Protection team.
  • Managed complex project plans to enhance tracking of key initiatives
  • Acted as a mentor and promoted best practices by training others on efficient tools and processes
  • Streamlined meetings with core teams for improved productivity in various projects
  • Facilitated stakeholder meetings to gather requirements and ensure alignment on project goals
  • Lives the Values: Active chairperson of the Virginia Tech Corporate Alumni chapter at Capital One; Completed HOLA's Leadership Development Program; active member in the MENA BRG

Administrative Assistant

Capital One
Richmond
04.2013 - 12.2016
  • Provided high-level administrative support to four senior executives in Retail Bank Operations and Fraud, including complex calendar management, travel coordination, expense reporting, and real-time communications with internal and external stakeholders
  • Acted as a liaison between East Shore Campus and WPS/CRE partners to manage seating capacity, office moves, and workplace improvements, ensuring smooth operations across teams
  • Led a 7-member cross-site committee to plan and execute morale-building initiatives and cultural events, resulting in improved associate engagement and organizational connectedness
  • Served as the primary point of contact for executives and third-party vendors, coordinating logistics for internal and external meetings with senior leadership and external partners

Financial Services Professional

Mass Mutual Financial Group
Glen Allen
01.2010 - 03.2013
  • Supported partners of the Advanced Financial Planning team by managing lead generation, calendar coordination, client appointments, case preparation, and ongoing client service, ensuring seamless client experiences
  • Drove sales and marketing efforts for group benefits, insurance products, and financial services, contributing to business growth and client acquisition.
  • Planned and executed marketing campaigns, including prospect outreach, event planning, and client engagement initiatives, to expand market presence, and strengthen client relationships

Several at

Various
Richmond
06.1989 - 12.2009
  • Career Background (1989–2010): Held progressive roles, including Community Relations Coordinator, Executive Assistant, and Account Manager, within the Real Estate Development and Insurance industries, building expertise in client relations, executive support, and account management

Education

Bachelor of Family and Child Development - College of Human Resources

Virginia Polytechnic Institute and State University
Blacksburg, Virginia

Skills

  • GSuites for Business
  • Workfront
  • Project management
  • CAPM methodologies
  • Stakeholder engagement
  • Team collaboration
  • Meeting facilitation
  • Effective communication
  • Mentorship techniques
  • Problem solving
  • Leadership development
  • Deliverable tracking
  • Microsoft Office Suite
  • Spreadsheet management
  • Presentation design

Affiliations

  • Recipient of two Team Awards
  • Nominated for Circle of Excellence in 2021

Certification

  • Certified Associated in Project Management (CAPM via PMI)
  • Dale Carnegie High Impact Presentations Program
  • The 2024 Hispanic Leadership Development Program
  • Scrum Master certification
  • Spanish Assessment Certified

Hobbies and Interests

  • Physical Fitness
  • Photography
  • Cooking
  • Travel
  • Gardening

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Project Manager

Capital One
12.2016 - Current

Administrative Assistant

Capital One
04.2013 - 12.2016

Financial Services Professional

Mass Mutual Financial Group
01.2010 - 03.2013

Several at

Various
06.1989 - 12.2009

Bachelor of Family and Child Development - College of Human Resources

Virginia Polytechnic Institute and State University

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Magdalena R. Ruesch