Summary
Overview
Work History
Education
Skills
Timeline
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Maggie Dwyer

Reston

Summary

Hospitality professional with extensive experience in bar, mixology and service. Known for elevating guest experiences and optimizing bar workflows. Reliable team player with focus on collaboration and adaptability, leveraging customer service skills and leadership qualities.

Overview

9
9
years of professional experience

Work History

Head Bartender

Not Your Average Joes
04.2019 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Managed inventory to reduce wastage, ensuring optimal stock levels for daily operations.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Bartender

Capital Burger
02.2024 - 04.2025
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender

Buffalo Wing Factory
10.2018 - 02.2019
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Server

Blue Ridge Grill
05.2016 - 10.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Education -

James Madison University
Harrisonburg, VA

Skills

  • Attentive service
  • Staff training and supervision
  • Strong communication skills
  • Foreign language proficiency

Timeline

Bartender

Capital Burger
02.2024 - 04.2025

Head Bartender

Not Your Average Joes
04.2019 - Current

Bartender

Buffalo Wing Factory
10.2018 - 02.2019

Server

Blue Ridge Grill
05.2016 - 10.2018

Bachelor of Education -

James Madison University

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Maggie Dwyer