Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maggie Jervey

Norfolk

Summary

Enthusiastic professional with over 10 years of experience in building strong relationships, optimizing engagement, and driving successful initiatives through strategic communication and personalized support. Proven ability to cultivate new connections while nurturing existing relationships to ensure satisfaction and loyalty. Adept at implementing solutions, fostering collaboration, and contributing to organizational success. Seeking a Customer Success Manager position to leverage my relationship-building skills and commitment to client success within a reputable organization.

Overview

6
6
years of professional experience

Work History

Development Manager

Team PHenomenal Hope
05.2023 - Current

Event Planning & Management:

  • Developed and maintained a year-round calendar of events to enhance brand awareness and foster organic engagement with consumers and partners.
  • Successfully planned 4 annual fundraising events accross the United States, developing connections with local volunteers to help the event succeed.
  • Researched vendors and venues, coordinating between event staff and facilities for seamless setup and teardown.
  • Oversaw administrative logistics, including event booking, planning, and promotion.

Fundraising & Donor Relations:

  • Cultivated relationships with corporate sponsors and individual donors to boost revenue and support organizational missions.
  • Managed the CRM database and built websites for eight annual fundraising events using peer-to-peer (p2p) software.
  • Trained p2p fundraisers on platform usage and strategies to achieve their goals.
  • Coordinated the donor acknowledgment and thank-you process across all giving levels.
  • Produced creative collateral to successfully share communication strategies and achieve public relations goals.

Community Relations Manager

Care Net
01.2020 - 11.2023
  • Presented well-researched fundraising strategies perfectly accentuating our mission, programs and goals.
  • Created relationships with businesses, community leaders and citizens through events to promote company and add new donors and volunteers.
  • Secured fundraising revenue, accurately monitoring donations and monetary deposits to eliminate discrepancies.
  • Studied Donald Miller's "StoryBrand" approach to business and nonprofit fund development.
  • Maintained relationships with donors through monthly email campaigns, phone calls, and handwritten notes of thanks.
  • Worked closely with the Director to execute successful two annual fundraising events that raise over 2/3 of our budget.
  • Created a Cultivation Funnel onboarding process for new donor retention.
  • Manage a caseload of over 350 monthly donors and a database of over 3000 additional donors.
  • Produced creative collateral to successfully share communication strategies and achieve public relations goals.

Education

Bachelor of Arts - Communications

Christopher Newport University
Newport News, VA
05.2013

Skills

  • Confident speaking abilities
  • Strategic visioning
  • Effective time management
  • Strong organizational abilities
  • Trustworthy and accountable
  • Skilled in Microsoft Office and G-Suite
  • Relationship management with donors
  • Effective strategy execution
  • Social media management
  • Rapport and relationship building
  • Organizing successful events
  • WordPress management
  • Peer-to-peer software management

Timeline

Development Manager

Team PHenomenal Hope
05.2023 - Current

Community Relations Manager

Care Net
01.2020 - 11.2023

Bachelor of Arts - Communications

Christopher Newport University
Maggie Jervey