Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Barista
Jennifer Sadler
Frisco
06.2025 - 10.2025
Prepared and served high-quality coffee and beverages to customers.
Maintained cleanliness and organization of the coffee shop environment.
Assisted customers with menu selections and special requests.
Handled cash transactions accurately at the register.
Collaborated with team members to ensure smooth service flow.
Stocked inventory and managed supplies for daily operations.
Engaged with customers to create a welcoming atmosphere.
Developed engaging content for various social media platforms.
Monitored social media trends to inform content strategy decisions.
Created social media strategies to increase sales and brand awareness across multiple platforms.
Shift Leader
Platos's Closet
Chesapeake
05.2023 - 06.2025
Supervised team members during shift to ensure smooth operations.
Trained new staff on store policies and customer service techniques.
Managed inventory levels and organized merchandise displays effectively.
Assisted customers with purchases and addressed their concerns promptly.
Monitored cash register operations and ensured accurate transactions.
Assisted in training new employees on shift operations.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Resolved customer complaints promptly and professionally.
Supervised and led employees to maintain productivity and customer service levels.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Delegated tasks to employees and monitored activities and task completion.
Sales Associate
Taste Unlimited
Suffolk
08.2024 - 01.2025
Assisted customers in selecting gourmet food products and specialty items.
Maintained organized displays to showcase seasonal merchandise effectively.
Operated point-of-sale system to process customer transactions accurately.
Handled inventory management by restocking shelves and tracking product levels.
Resolved customer inquiries and concerns with professionalism and empathy.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Answered incoming telephone calls to provide store, products and services information.
Prepared and cooked a variety of dishes in a fast-paced kitchen environment.
Maintained cleanliness and organization of workstations and kitchen equipment.
Followed food safety guidelines to ensure safe food handling and storage practices.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.