Mahd Iqbal
Stafford
Summary
Motivated nursing student with management and customer service experience. Demonstrates strong leadership, communication, and organizational skills. Committed to applying abilities in healthcare to enhance patient outcomes.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
Fredericksburg
10.2023 - Current
- Supervised daily operations of the store during shifts, maintaining smooth functioning, and customer satisfaction.
- Managed, trained, and motivated a team of partners to ensure top-notch service, and an inviting environment.
- Ensured product quality and store cleanliness while adhering to safety and operational standards.
- Handled cash management and resolved customer complaints or issues promptly.
Manager
McDonald's
Stafford
10.2021 - 03.2023
- Led shifts, ensuring a smooth operation while maintaining a high level of customer service.
- Managed a team of employees, trained new staff, and delegated tasks.
- Upheld McDonald's operational procedures, including food safety, and cleanliness standards.
- Responsible for inventory management and ordering supplies to maintain store efficiency.
- Ensured that the store met quality standards, focusing on customer satisfaction, and team morale.
Education
Associate of Science - Nursing
NOVA
Woodbridge VA08-2028
Skills
- Adaptable learner
- Thrives in fast-paced settings
- Communication and leadership proficiency
- Customer service orientation
- Cash handling skills
- Inventory management expertise
- Stocking and organizing tasks
- Teamwork and collaboration
Timeline
Shift Supervisor
Starbucks
10.2023 - Current
Manager
McDonald's
10.2021 - 03.2023
Associate of Science - Nursing
NOVA
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