Mahek Kohli
Leesburg
Summary
Biological science student at Virginia Tech with a strong passion for healthcare to help others. Dependable and hard-working team member with years of experience in the restaurant industry, promoting a positive attitude in the work environment. Involved in community service with a goal of continuing to grow professionally.
Overview
4
4
years of professional experience
Work History
Server
Giovannis New York
2022.10 - Current
- Excelled in a high-volume environment by multitasking between taking payment orders and serving food.
- Cultivated a loyal customer base by delivering personalized customer service.
- Upsold menu items such as appetizers and large-scale beverages
- Memorized menu items and table orders.
- Guided developing team members through high-volume shifts to improve table turns
To-Go Server
Nicks Taverna
2024.09 - 2026.01
- Prepared 15+ to-go orders daily for efficient customer pickup.
- De-escalated and resolved customer complaints, enhancing satisfaction with timely solutions.
- De-escalated and resolved customer complaints regarding missing or delayed items.
- Confirmed customer orders through effective communication with kitchen and management.
Education
Bachelor of Science - Biology
Virginia Tech
Blacksburg, VA2029-05
Skills
- Strong communication
- Collaborative
- Multitasking and organization
- Action-oriented
- Positive and professional
- Team player
Timeline
To-Go Server
Nicks Taverna
2024.09 - 2026.01
Server
Giovannis New York
2022.10 - Current
Bachelor of Science - Biology
Virginia Tech