Makayla Chute

Sterling

Summary

ACPA immunization certified pharmacy technician with a strong background in retail pharmacy operations. Skilled in administering vaccines, managing prescriptions, verifying insurance, and providing excellent customer service in fast-paced environments. Dependable, detail-oriented, and committed to patient safety and care.

Overview

years of professional experience

Work History

Pharmacy Operations Manager

Walgreens

08.2024 - Current

Administer CDC-recommended vaccines under pharmacist supervision, following Walgreens’ immunization protocols and state regulations.
Support prescription workflow by inputting and filling orders accurately using the Intercom Plus system.
Verify insurance coverage, process third-party claims, and resolve rejections to minimize delays in patient care.
Deliver exceptional customer service by answering health-related inquiries and assisting with OTC product recommendations.

Sales Lead Keyholder

American Eagle Outfitters

04.2024 - 08.2024

Supported workflow of daily administrative tasks to achieve targets and deadlines.
Entered information into digital systems to maintain data quality and accuracy.
Answered customer questions about available products and services.
Supported human resources department by updating employee files as needed.

Fulfillment Lead

Target

03.2022 - 03.2024

Avoided errors by accurately reading work tickets and pulling merchandise.
Kept documentation organized, completing forms and updating accounts with orders.
Completed daily cycle counts and assisted with monthly inventory audits.
Reduced non-conformances using complex root-cause analysis and corrective action planning.

Education

Associate in Science (A.S.) - Health Science

Saddleback College

Mission Viejo, CA

01.2021

Skills

Immunization administration
Prescription data entry
Insurance claim processing and rejection resolution
Inventory control and vaccine storage compliance

Medication preparation and labeling
Patient profile maintenance and HIPAA compliance
Patient-focused customer service
Team collaboration in high-volume environments

Timeline