Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Chute

Sterling

Summary

ACPA immunization certified pharmacy technician with a strong background in retail pharmacy operations. Skilled in administering vaccines, managing prescriptions, verifying insurance, and providing excellent customer service in fast-paced environments. Dependable, detail-oriented, and committed to patient safety and care.

Overview

3
3
years of professional experience

Work History

Pharmacy Operations Manager

Walgreens
08.2024 - Current
  • Administer CDC-recommended vaccines under pharmacist supervision, following Walgreens’ immunization protocols and state regulations.
  • Support prescription workflow by inputting and filling orders accurately using the Intercom Plus system.
  • Verify insurance coverage, process third-party claims, and resolve rejections to minimize delays in patient care.
  • Deliver exceptional customer service by answering health-related inquiries and assisting with OTC product recommendations.

Sales Lead Keyholder

American Eagle Outfitters
04.2024 - 08.2024
  • Supported workflow of daily administrative tasks to achieve targets and deadlines.
  • Entered information into digital systems to maintain data quality and accuracy.
  • Answered customer questions about available products and services.
  • Supported human resources department by updating employee files as needed.

Fulfillment Lead

Target
03.2022 - 03.2024
  • Avoided errors by accurately reading work tickets and pulling merchandise.
  • Kept documentation organized, completing forms and updating accounts with orders.
  • Completed daily cycle counts and assisted with monthly inventory audits.
  • Reduced non-conformances using complex root-cause analysis and corrective action planning.

Education

Associate in Science (A.S.) - Health Science

Saddleback College
Mission Viejo, CA
01.2021

Skills

  • Immunization administration
  • Prescription data entry
  • Insurance claim processing and rejection resolution
  • Inventory control and vaccine storage compliance
  • Medication preparation and labeling
  • Patient profile maintenance and HIPAA compliance
  • Patient-focused customer service
  • Team collaboration in high-volume environments

Timeline

Pharmacy Operations Manager

Walgreens
08.2024 - Current

Sales Lead Keyholder

American Eagle Outfitters
04.2024 - 08.2024

Fulfillment Lead

Target
03.2022 - 03.2024

Associate in Science (A.S.) - Health Science

Saddleback College

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Makayla Chute