Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Makda Zegeye

Springfield

Summary

Resourceful student with experience in residential, commercial, and educational spaces. Adept at forming strong interpersonal connections with customers and providing a personalized experience. Detail-oriented, strong communication skills, and highly motivated.

Overview

3
3
years of professional experience

Work History

Concierge

The CBMC Group
Alexandria
02.2023 - Current
  • Greeting all residents and visitors with a warm demeanor.
  • Provide exceptional service to customers to enhance residents' experience and comfort.
  • Handle and organize package deliveries, then distribute them to residents.
  • Help with inputting work orders for maintenance issues.
  • Receive incoming calls with professionalism, and take messages, directing them to the appropriate staff members when necessary.
  • Help elderly residents with arranging transportation.

Student Ambassador

Northern Virginia Community College
Alexandria
06.2023 - 05.2025
  • Assisted new students in navigating campus resources and services.
  • Conducted campus tours for prospective students and their families.
  • Helped to propose exciting events for students in collaboration with other student ambassadors.
  • Assisting with setting up and tabling at campus events.
  • Decorating campus bulletin boards with fun thematic and seasonal designs.
  • Helped maintain and organize the campus pantry and helped assist the students when they visit.

Store Associate

TJX Companies, TJmaxx
Springfield
12.2022 - 03.2023
  • Stocked shelves and organized merchandise.
  • Assisted customers with locating merchandise and products.
  • Helped keep the sales floor clean and organized.
  • Made new tags and clearance tags for merchandise by using the relevant equipment.

Education

Associate of Applied Science - Architecture Technology

Northern Virginia Community College
Annandale, VA
05-2025

Skills

  • Provide quality customer service
  • Problem resolution
  • Detail-oriented
  • Resourceful
  • Creativity
  • Bilingual, fluent in Amharic

References

References available upon request.

Timeline

Student Ambassador

Northern Virginia Community College
06.2023 - 05.2025

Concierge

The CBMC Group
02.2023 - Current

Store Associate

TJX Companies, TJmaxx
12.2022 - 03.2023

Associate of Applied Science - Architecture Technology

Northern Virginia Community College

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Makda Zegeye