Makenzie May
Virginia Beach
Summary
Experienced with dog handling and care, bringing compassionate and patient approach to each interaction. Utilizes effective communication and problem-solving skills to ensure positive experience for both pets and owners. Track record of maintaining safety and fostering trust with animals.
Dynamic and reliable Medical Assistant at Dermacare of Hampton Roads, skilled in HIPAA compliance and customer service. Successfully enhanced patient satisfaction through compassionate care and effective communication. Proven ability to maintain a clean clinical environment, ensuring quality care and fostering trust with patients.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Dermacare of Hampton Roads
10.2023 - Current
- Sanitized, restocked, and organized rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Gardener
M&M Building Supply
03.2023 - 06.2023
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Planted and watered plants for thriving and healthy results.
- Streamlined garden maintenance processes by organizing tools and equipment efficiently for daily use.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
Hostess
Havana
06.2021 - 01.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Server
Flip Flops
05.2021 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Dog Handler
Pecan Hill Kennels
08.2019 - 06.2020
- Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
- Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.
- Achieved timely and efficient completion of tasks by prioritizing workload and effectively managing time in a fast-paced environment.
- Observed animals closely to understand individual needs and behaviors.
Education
High School Diploma -
Obra D Tompkins High School
Katy, TX12.2019
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Facility upkeep
- Time management
- Pet interaction
- Reliability
Timeline
Medical Assistant
Dermacare of Hampton Roads
10.2023 - Current
Gardener
M&M Building Supply
03.2023 - 06.2023
Hostess
Havana
06.2021 - 01.2023
Server
Flip Flops
05.2021 - 08.2022
Dog Handler
Pecan Hill Kennels
08.2019 - 06.2020
High School Diploma -
Obra D Tompkins High School
Similar Profiles
Donald WhiteDonald White
Grounds/maintenance at Hampton Roads AcademyGrounds/maintenance at Hampton Roads Academy
Kiara TannerKiara Tanner
Clinical Medical Assistant at Hampton Roads Community Health CenterClinical Medical Assistant at Hampton Roads Community Health Center
Korey OlmsteadKorey Olmstead
Bank Teller at Xenith Bank, Bank of Hampton RoadsBank Teller at Xenith Bank, Bank of Hampton Roads