Maksym Lytus
Toano
Summary
Dependable Fiber Optic Technician with extensive breadth of experience in fiber optics functioning and repair paired with deep knowledge of fiber optic testing equipment. Offering 2 years of vast experience installing, repairing and maintaining cable lines for cable, Internet and television. Comfortable working under extreme pressure and in inclement weather. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Focused on achieving demanding service, quality and performance objectives. Remarkable work ethic with a solid career history of working effectively with cable, internet and phone bundles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Core Technician 3
Cox Communication
01.2021 - Current
- Maintained excellent client relations, providing clear explanations of technical procedures and addressing concerns.
- Increased company reputation by consistently delivering high-quality workmanship and outstanding customer service.
- Contributed to company growth by actively promoting additional services and products tailored to customer needs, resulting in increased revenue.
- Collaborated with team members to ensure seamless installations and repairs, contributing to a positive work environment.
- Trained new technicians on proper procedures, safety protocols, and customer service techniques, fostering professional development within the team.
- Improved customer satisfaction by efficiently troubleshooting and resolving residential cable issues.
Swimming Pool Installer
Signature Pool Services
02.2020 - 01.2021
- Ensured safety compliance during all phases of construction, mitigating potential risks and hazards.
- Assisted clients in selecting appropriate pool sizes, styles, and finishes to suit their needs and preferences.
- Educated clients on proper care techniques for their new swimming pools, promoting lasting enjoyment of their investment.
- Adhered to local building codes throughout the installation process, ensuring regulatory compliance.
- Organized work schedules effectively to complete multiple projects simultaneously without compromising quality or deadlines.
Wait Staff Member
Blue Talon Bistro Restaurant
11.2019 - 02.2020
- French bistro format restaurant with extremely large amount of people dining every day.
- Have to be attentive to our guests needs, making them feel welcome, comfortable, important and relaxed.
- Cultivated warm relationships with regular customers.
- Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
- Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
Le Yaca French Restaurant
10.2016 - 11.2019
- Bartender/Server: worked in a team-oriented, guest-centric environment to provide an excellent dining experience to guests via bar and in room dining, assisted in banquets as needed, provided a superior guest experience, helped guests be aware of and choose menu items, taking orders and making guests feel taken care of during their visit, kept the bar stocked and clean while always providing friendly and attentive service, helped to improve the restaurant rating and increase sales by receiving excellent customer reviews online, performed some of the managers duties: money distribution between employees and training new hires.
Handy Ice and Hometown Bottled Water
06.2012 - 05.2017
- Ice and water delivery driver: delivered water and ice in a straight and ice truck, complied with all Department of Transportation (DOT) regulations, performed daily check-up of truck, loaded and unloaded product of varying size and weight, maintained delivery, truck and driving records, collected check and cash payments upon delivery when required, performed great customer service
Hogarth’s Bar & Bistro
05.2013 - 10.2015
- Prep Cook: maintained the kitchen by sanitizing prep areas before and after use and making sure that all knives and critical equipment are clean, monitored side dish ingredients and reported inventory levels to the Chef, worked with wait staff to ensure that each order has the proper types and amounts of side dishes, prepared dessert dishes for banquets and ensured that any special requests for banquet desserts are taken care of.
Education
Bachelor in Banking Financial System and international economy -
Kyiv National Economic University
Kyiv, Ukraine06.2014
Skills
- Friendly personality well suited for a fast paced, customer service oriented working place
- Result driven self-motivator
- Ability to work independently and seek out answers on own
- Ability to work under pressure with frequent interruptions and in stressful situations
- Ability to multi task
- Ability to work in team and assess other people’s strengths
- Fast learner, good organizational and planning skills
Certification
Certified Pool & Spa Operator (CPO) - Richmond, VA
Timeline
Core Technician 3
Cox Communication
01.2021 - Current
Swimming Pool Installer
Signature Pool Services
02.2020 - 01.2021
Wait Staff Member
Blue Talon Bistro Restaurant
11.2019 - 02.2020
Le Yaca French Restaurant
10.2016 - 11.2019
Hogarth’s Bar & Bistro
05.2013 - 10.2015
Handy Ice and Hometown Bottled Water
06.2012 - 05.2017
Bachelor in Banking Financial System and international economy -
Kyiv National Economic University
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