MALA CHATTERJEE
FALLS CHURCH
Summary
Event Coordinator with strong skills in logistics management and customer service. Successfully organized cultural events that increased community engagement and participant satisfaction. Experience includes assisting part-time in elementary education, demonstrating adaptability and teamwork.
Overview
16
16
years of professional experience
Work History
Event Coordinator
North American Bengali Association (NABC)
New Work
01.2020 - Current
- Organized cultural events celebrating Bengali heritage and community engagement.
- Collaborated with volunteers to ensure smooth event execution and guest satisfaction.
- Developed promotional materials for social media and community outreach initiatives.
- Managed registration processes for participants and attendees at various events.
- Facilitated communication between team members and stakeholders throughout planning stages.
- Implemented feedback mechanisms to gather attendee input for future events.
- Trained new volunteers on event procedures and customer service standards.
- Provided on-site support during the day of the event including problem solving if necessary.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Collaborated with clients to identify their goals and expectations from the event.
- Ensured effective communication between vendors and suppliers before, during and after the event.
- Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
- Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
- Maintained an organized database of contacts using software applications like MS Excel and Access.
- Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
- Coordinated logistics for international events, including travel arrangements, accommodations, and local regulations compliance.
- Managed safe and smooth food delivery at banquets, conferences and social events.
- Helped clients produce brochures, publications and event-specific materials for optimum effect.
Teacher's Assistant
Westgate Elementary School
Falls Church
01.2010 - 02.2015
- Helped with administrative tasks, including filing and organizing student records.
- Assisted lead teacher in preparing lesson materials and classroom setup.
- Supported students during activities and provided individual attention as needed.
- Facilitated communication between students, parents, and teachers regarding progress.
- Collaborated with staff to develop engaging educational activities for diverse learners.
- Supervised children and participated with children in activities.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Distributed textbooks, workbooks, papers, and pencils to students.
- Organized student performance and enrichment activities to facilitate learning.
- Monitored student progress and provided feedback to both students and teachers.
- Implemented classroom rules and procedures to maintain discipline and order.
Education
Bachelor of Arts -
Ranigange TDP College
Durgapur, India02-1997
Skills
- Event planning
- Budget management
- Vendor coordination
- Marketing strategy
- Logistics coordination
- Customer relationship management
Timeline
Event Coordinator
North American Bengali Association (NABC)
01.2020 - Current
Teacher's Assistant
Westgate Elementary School
01.2010 - 02.2015
Bachelor of Arts -
Ranigange TDP College