Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MALIA CROPP

Culpeper

Summary

Dedicated, dependable, and compassionate individual with a proven history of managing business operations, providing high-quality caregiving, and maintaining strong organizational skills. Skilled in contract coordination, client communications, and hands-on support for both business and household needs.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Household Support & Caregiver

Moms In Motion
06.2018 - 07.2025


  • Assisted patients with self-administered medications.
  • Managed household schedules, maintenance, and supplies.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.


Operations Assistant

Sonny’s Services
04.2010 - 01.2025
  • Assisted with contract management, scheduling, and communication with clients.
  • Monitored service quality, resolved customer concerns, and ensured compliance with agreements.
  • Supported financial tracking and invoicing to maintain positive client relationships.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Marketing Assistant

First Signature
03.2018 - 02.2020
  • Created engaging content for Twitter, and Facebook.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Manged clients social media accounts and monitored them daily.
  • Utilized specialized software to capture and process data.

Education

High School Diploma -

Fauquier County High School
Fauquier, VA
06-1998

Associate of Science - General Studies

Germanna Community College
Locust Grove, VA
08-2028

Skills

  • Contract Management
  • Client Relations
  • Caregiving & Compassionate Support
  • Scheduling & Organization
  • Problem Solving
  • Time Management

Certification

  • CCMA - Certified Clinical Medical Assistant

Timeline

Household Support & Caregiver

Moms In Motion
06.2018 - 07.2025

Marketing Assistant

First Signature
03.2018 - 02.2020

Operations Assistant

Sonny’s Services
04.2010 - 01.2025

High School Diploma -

Fauquier County High School

Associate of Science - General Studies

Germanna Community College

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