Malik Petteway
Richmond
Summary
Driven Supervisor with a track record of fostering teamwork and ensuring regulatory compliance at A.Duie Pyle. Excelled in implementing quality control measures, boosting customer satisfaction, and managing operations. Skilled in time management and critical thinking, with a proven ability to enhance productivity and foster professional growth in high-stress environments.
Overview
5
5
years of professional experience
Work History
Terminal Supervisor
A.Duie Pyle
10.2022 - Current
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Ensured regulatory compliance by staying up-to-date on industry standards and updating policies accordingly.
- Implemented quality control measures that led to consistent delivery of high-quality services within the terminal facility.
- Established strong relationships with key stakeholders, including clients, partners, and regulatory agencies, fostering a collaborative environment that contributed to overall business success.
- Oversaw employee scheduling, ensuring adequate staffing levels during peak times or unexpected absences while balancing workloads fairly among team members.
- Boosted customer satisfaction with timely communication, addressing concerns, and resolving issues promptly.
- Managed daily operations effectively, prioritizing tasks according to urgency and importance.
- Monitored employee performance and productivity.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Dockworker
A.Duie Pyle
12.2021 - 06.2022
- Collaborated with team members to complete tasks efficiently, improving overall productivity.
- Supported warehouse operations by performing routine maintenance tasks such as sweeping floors or keeping dock areas free from debris.
- Promoted a positive work environment by demonstrating strong communication skills and teamwork abilities.
- Utilized various tools and equipment safely, including forklifts, pallet jacks, and hand trucks, resulting in efficient material movement throughout the facility.
Transportation Assistant
Connecticut Renaissance(Non-Profit)
10.2020 - 11.2021
- Organized and filed administrative paperwork , as well as logging data and receipts into the computer system for proper documentation.
- Transported necessary supplies to troubled adolescents including bringing important paperwork and guiding them through some processes and procedures.
- Assisted in the development of transportation budgets, monitoring expenses and identifying cost-saving opportunities.
Internship
Waterbury Police Department
07.2019 - 08.2019
- Assisted police training sessions not only to examine physical requisites but also to get a better understanding of the bias tests that are administered to them and noting their effectiveness in the field compared to my academic studies.
- Shadowed the emergency call center to get an in field experience of common practices and procedures taken in high stress situations and environments. This ranged from instances involving fires and domestic abuse to mental health concerns and suicidal thoughts.
- Lastly, I accompanied police for ride alongs and court hearings which helped get a more familiar feel of legal jargon and practices.
Leadership Development Program Intern
A.Duie Pyle
06.2022 - 10.2022
- Strengthened communication skills by delivering concise oral presentations at department meetings regarding ongoing projects or research findings.
- Participated in strategic planning sessions, providing input on long-term goals and objectives for the organization.
- Conducted peer-mediations between students to help resolve conflicts and reach agreements.
- Analyzed and evaluated training effectiveness and program outcomes.
- I was provided coaching and mentoring by other employees.
Education
Bachelor of Science - Criminal Justice
Robert Morris University
Coraopolis, PA08.2020
Bachelor of Arts - Sports Fitness & Management
Northwest Florida State College
Niceville, FL05.2017
Skills
- Professionalism and Ethics
- Time Management
- Problem-solving abilities
- Excellent Communication
- Critical Thinking
- Active Listening
- Delegation
Timeline
Terminal Supervisor
A.Duie Pyle
10.2022 - Current
Leadership Development Program Intern
A.Duie Pyle
06.2022 - 10.2022
Dockworker
A.Duie Pyle
12.2021 - 06.2022
Transportation Assistant
Connecticut Renaissance(Non-Profit)
10.2020 - 11.2021
Internship
Waterbury Police Department
07.2019 - 08.2019
Bachelor of Science - Criminal Justice
Robert Morris University
Bachelor of Arts - Sports Fitness & Management
Northwest Florida State College
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