Malon Pernell
Richmond
Summary
Motivated and community-focused student with a strong commitment to service excellence in the hospitality industry. Possesses exceptional interpersonal skills and a solid foundation in customer relations, ensuring memorable guest experiences. Adept at collaborating with diverse teams to enhance service delivery and operational efficiency. Career aspirations include leveraging hospitality expertise to drive impactful community engagement initiatives.
Overview
5
5
years of professional experience
Work History
Hostess/Server
Crafted RVA
Richmond
10.2023 - 08.2024
- Accepted payments from guests for dine-in and take-out foods.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Helped service staff handle demand by distributing food and beverages.
- Answered telephone to provide dining information and take reservations.
- Tracked inventory of tableware, linens, and condiments, ensuring adequate supply levels at all times.
- Maintained a clean and organized dining area.
Server Assistant
Longhorn Steakhouse
Henrico
01.2022 - 09.2023
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Completed closing duties by emptying trash, safeguarding alcohol, and polishing silverware.
- Stocked server areas with supplies before, during, and after shifts.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Processed payments from customers using a POS system.
Counselor in Training (CIT)
Mayor’s Youth Academy
06.2021 - 08.2021
- Supervising children during free time and activities
- Distributing meals throughout the day (Breakfast, lunch, snacks)
- Ensured safe and healthy environment for all children
- Kept general public and office areas clean and organized
House of Delegates Page
Virginia House of Delegates
01.2020 - 03.2020
- Completed assigned tasks throughout the Capitol and surrounding office buildings
- Distributed Newsletters, calendars, and legislative documents
- Answered incoming calls and communications
- Directed capital visitors to their desired locations
- Assisted Delegates on the House Floor
- Maintained a balance between school and work
- Organized office supplies
Education
Bachelor of Science - Pre-Medecine
Virginia Commonwealth University
Richmond, VA05-2026
Associate of Science - Social Sciences
J. Sargeant Reynolds Community College
Richmond04-2025
High School Diploma -
Richmond Community High School
Richmond05-2024
Skills
- Professional attitude and tone
- Food safety standards
- Menu memorization
- Spanish comprehension skills
- Interpersonal skills
- Team-building skills
- Technical skills (social media, computers, etc)
- Adaptability skills
- Swift Learner
Volunteer Hours
- FBLA, 2019, 6 hours
- Monument 10k, 2019, 4 hours
- Total FYL Hours, 2018-2020, 10 hours
- AnnCan City Council Campaign, 60 hours
- AnnCan Voting Day Polls, 12 hours
- Monument 10k (2023-2024) 6 hours
- Atlantic Outreach Group Food Bank (2024-2025) 14 hours
- NAACP Campus Chapter (2024-2025) 8 hours
Programs
- Higher Achievement, 2018-2020
- Future Business Leaders of America (FBLA), 2018-2021
- AKA Future Young Leaders (FYL), 2018-2020
- AKA CAP+ College Preparation Program, 2020-2021
- Robotics Workshop, 2021-2020
- Mayor's Youth Academy Youth Council, 2021-2022
References
References available upon request.
Timeline
Hostess/Server
Crafted RVA
10.2023 - 08.2024
Server Assistant
Longhorn Steakhouse
01.2022 - 09.2023
Counselor in Training (CIT)
Mayor’s Youth Academy
06.2021 - 08.2021
House of Delegates Page
Virginia House of Delegates
01.2020 - 03.2020
Bachelor of Science - Pre-Medecine
Virginia Commonwealth University
Associate of Science - Social Sciences
J. Sargeant Reynolds Community College
High School Diploma -
Richmond Community High School
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