Malorie Upperman
Gainesville,VA
Overview
4
4
years of professional experience
Work History
Bartender
House Of Music
08.2024 - Current
- Served high customer volumes during special events, late nights, and weekends.
- Increased customer satisfaction by providing excellent service and crafting high-quality drinks.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Monza
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Mission BBQ
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Great Service Representative
Mission BBQ
08.2020 - Current
- Assisted preparation of food plates, overseeing quality, and appearance.
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
Education
Bachelor of Science - Hospitality And Tourism Management
Florida State University
Tallahassee, FL05.2026
Skills
- Customer Service Excellence
- Liquor, beer, and wine knowledge
- Highly reliable
- Time Management
Timeline
Bartender
House Of Music
08.2024 - Current
Server
Monza
04.2024 - Current
Cashier
Mission BBQ
07.2023 - Current
Great Service Representative
Mission BBQ
08.2020 - Current
Bachelor of Science - Hospitality And Tourism Management
Florida State University