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I am a reliable, customer-focused service professional with strong front-of-house experience in hospitality and retail. Proficient in Microsoft Excel, Word and email, I quickly resolve customer issues, manage cash and inventory, and maintain high standards of hygiene and safety. Known for attention to detail, strong teamwork and the ability to work independently, I've trained staff and consistently delivered friendly, efficient service. I am a hard-working person who is very articulate and very task-minded. I like to see a good job done well and I don't like to cut corners. I've had lots of experience with all sorts of working environments and know that I could handle any task given to me, I am more than ready for any challenge as I can keep my calm under pressure and also know how to focus.
I've had many years' experience dealing with the general public and have had my issues arrive in front of me that I needed to solve. From dealing with angry complaints and drunken yelling to someone with a disability needing assistance, all done to the best of my abilities. I've both worked in fast-paced environments that still require a serious level of professionalism and slow-paced areas where precision is key. Trained many new starts at most of my jobs and work very well in a team. In past jobs I've shown a willing initiative to work and to keep things running smoothly and efficiently, either on a team or on my own. I am not one for standing around waiting for the next task, I like to get my head down and focus on what needs to be done.
I have a friendly personality and get on well with others. I make friends fast and I find it fun to communicate with others to make sure the jobs I must do get done correctly. Over the years I have been trained to handle a multitude of situations. I hope that you will see me as an asset to your team.
Ross James Mcvetis Charismatic and driven individual with background in customer service and hospitality. Possesses strong communication and problem-solving skills, paired with ability to work well under pressure. Aims to create memorable experiences and contribute to thriving bar environment. Friendly and outgoing with knack for creating memorable customer experiences and ensuring smooth service. Skilled in communication and teamwork, able to adapt quickly to new environments. Ready to bring energy and dedication to any role.

Dedicated and customer-focused Bartender with over 14 years of experience in high-end hotels and international cruise lines. Demonstrates expertise in mixology, beverage service, inventory control, and guest relations. Good at working under pressure, managing bar operations, and maintaining high service standards in fast-paced environments. Skilled in using POS systems, upselling techniques, and ensuring compliance with health and safety regulations. Recognized for delivering exceptional customer experiences and consistently exceeding service expectations. Equipped with strong interpersonal and problem-solving skills, and a deep commitment to hospitality excellence.

Energetic and personable professional with a passion for delivering unforgettable experiences. Currently pursuing a Certificate IV in Community Services, I bring a wealth of expertise in customer service and the hospitality industry. Known for my bubbly and outgoing personality, I thrive in engaging with people and creating a positive atmosphere. Outgoing, adventurous, sociable, talkative, and witty, I approach every interaction with genuine enthusiasm. Having explored various corners of the globe through international and domestic travel, I've not only gathered stamps but also a deep appreciation for different cultures. This has taught me the value of making connections with people from all walks of
life. I bring this understanding to create a welcoming and inclusive environment.

Detail-oriented hospitality professional known for creating inviting environments and exceptional guest experiences. Proven track record in managing events and streamlining operations to enhance service delivery and foster customer loyalty.

Dynamic bartender with a proven track record in exceptional customer service, cocktail preparation, and inventory management. Committed to enhancing guest experiences and fostering team collaboration.

Malorie Upperman

Overview

Work History

Bartender

Server

Cashier

Great Service Representative

Education

Bachelor of Science - Hospitality And Tourism Management

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Timeline

Bartender

Server

Cashier

Great Service Representative

Bachelor of Science - Hospitality And Tourism Management

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