Overview

Work History

Education

Skills

Timeline

Malorie Upperman

Gainesville,VA

Overview

4

4

years of professional experience

Work History

Bartender

House Of Music

08.2024 - Current

Served high customer volumes during special events, late nights, and weekends.
Increased customer satisfaction by providing excellent service and crafting high-quality drinks.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server

Monza

04.2024 - Current

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.

Cashier

Mission BBQ

07.2023 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.

Great Service Representative

Mission BBQ

08.2020 - Current

Assisted preparation of food plates, overseeing quality, and appearance.
Increased order accuracy through effective communication between front-of-house and back-of-house teams.

Education

Bachelor of Science - Hospitality And Tourism Management

Florida State University

Tallahassee, FL

05.2026

Skills

Customer Service Excellence
Liquor, beer, and wine knowledge

Highly reliable
Time Management

Timeline

Bartender

House Of Music

08.2024 - Current

Server

Monza

04.2024 - Current

Cashier

Mission BBQ

07.2023 - Current

Great Service Representative

Mission BBQ

08.2020 - Current

Bachelor of Science - Hospitality And Tourism Management

Florida State University