Overview
Work History
Education
Skills
Timeline
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Malorie Upperman

Gainesville,VA

Overview

4
4
years of professional experience

Work History

Bartender

House Of Music
08.2024 - Current
  • Served high customer volumes during special events, late nights, and weekends.
  • Increased customer satisfaction by providing excellent service and crafting high-quality drinks.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server

Monza
04.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Cashier

Mission BBQ
07.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.

Great Service Representative

Mission BBQ
08.2020 - Current
  • Assisted preparation of food plates, overseeing quality, and appearance.
  • Increased order accuracy through effective communication between front-of-house and back-of-house teams.

Education

Bachelor of Science - Hospitality And Tourism Management

Florida State University
Tallahassee, FL
05.2026

Skills

  • Customer Service Excellence
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Time Management

Timeline

Bartender

House Of Music
08.2024 - Current

Server

Monza
04.2024 - Current

Cashier

Mission BBQ
07.2023 - Current

Great Service Representative

Mission BBQ
08.2020 - Current

Bachelor of Science - Hospitality And Tourism Management

Florida State University

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Malorie Upperman