Mandy Loranger, CAM
Richmond,VA
Summary
Experienced assistant community director with a drive for meeting financial and occupancy goals. Strong focus on team collaboration, adaptable to changing needs, and reliable in crisis management. Skilled in conflict resolution, event planning, and community engagement. Known for excellent communication, leadership, and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Assistant Community Director
Gallery Residential
08.2023 - Current
- Manages daily financial transactions, including rent collections and all financial reporting. Oversees application approvals, resident move-outs and evaluates walk throughs to ensure proper charges. Reviews resident ledgers to identify fees, and enforces lease terms to maximize revenue.
- Follows eviction procedures, including notices, evictions, and court representation as needed.
- Completes accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary. For example: helped create the 2024 & 2025 budgets for the five buildings in the collection.
- Acted as Interim Community Director at The Collection at American Tobacco Center from May 1, 2025 - July 1, 2025.
Marketing Representative
Range Water Real Estate
12.2022 - 08.2023
- Conducted leasing activities to meet occupancy goals averaging 95% or higher, including tours, applications, and leases.
- Developed and implemented marketing strategies to increase occupancy. Executed digital marketing campaigns to drive traffic to the property using online tools.
- Utilized property software to track apartment availability, leasing activities, and maintain data on current and prospective residents.
Mortgage Loan Processor
Millennium Mortgage
02.2022 - 12.2022
- Maintained a constant changing pipeline of 30 mortgage loans.
- Reviewed client documentation and information for accuracy. Contacted clients regarding conditions to ensure accuracy for the next submission.
- Ordered title work, insurance, condo documents, appraisals, and other items for approval. Interpreted conditional loan approvals and requested additional items as the loan progressed.
Lending Advisor
Virginia Credit Union
01.2021 - 03.2022
- Answered all inbound calls related to consumer lending, and reviewed credit reports to recognized cross-selling opportunities for additional services.
- Maintained a pipeline with various stipulations, counteroffers and additional documentation required for completing the loan process.
Education
BBA - Business Management
Shenandoah University
Winchester, VA05-2017
Timeline
Assistant Community Director
Gallery Residential
08.2023 - Current
Marketing Representative
Range Water Real Estate
12.2022 - 08.2023
Mortgage Loan Processor
Millennium Mortgage
02.2022 - 12.2022
Lending Advisor
Virginia Credit Union
01.2021 - 03.2022
BBA - Business Management
Shenandoah University
Certifications & Awards
- Certified Apartment Manager License (CAM) - Obtained in May 2025
- 2025 Rammy Awards - VAMA Assistant Manager of the Year: Up to 250 Units
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