Manuel Flores
Harrisonburg
Summary
Energetic and positive individual with strong interpersonal and communication skills. Knowledgeable about operational procedures and customer service, bringing effective team coordination and training abilities. Capable of fostering productive work environment that enhances team performance.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Five Guys
02.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Maintained current knowledge of all team position requirements.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Documented training and progress on database to enable tracking history and maintain accurate records.
Education
High School Diploma -
Harrisonburg High School
Harrisonburg, VA06-2025
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Decision-making
- Coaching and mentoring
Accomplishments
- Early Graduate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Trainer
Five Guys
02.2023 - Current
High School Diploma -
Harrisonburg High School
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