Driven, compassionate, and bilingual. Proven track record of building strong rapport with owners and customers. Provided exceptional service with meticulous detail in various industries. Experience working in many fast-paced environments while simultaneously managing diverse workloads with developing a keen understanding of any role assigned.
Overview
10
10
years of professional experience
Work History
Assistant Facilities Manager
JLL
11.2024 - Current
Assist the Facilities Manager in conducting regular inspections of buildings, grounds, and equipment to identify issues or potential problems.
Support the delivery of site services, including building maintenance, security, janitorial, and related services.
Monitor service performance and vendor compliance with SLAs, providing feedback, and taking corrective actions as needed.
Collaborate with cross-functional teams to align site services with client requirements, and operational goals.
Assist in developing and managing budgets for site services, tracking expenses, and identifying cost optimization opportunities.
Collaborate with stakeholders to understand their site services needs, goals, and objectives, to ensure superior customer satisfaction.
Inventory, storage space, and loading dock management. Ensuring inbound and outbound deliveries are on time.
Assist in addressing and resolving site services-related issues promptly and effectively.
Assist in developing and implementing best practices and standard operating procedures for site services.
New Construction, Field Coordinator (Administrative Assistant)
Atlantic Constructors, Inc.
04.2022 - 11.2024
Assist Managers set up training sessions.
Data Entry
Track monthly tool report completion of Supervisors and Foreman’s
Track quarterly truck inspections to ensure fleet has been completed.
Issue harness/tool kits to new employees/existing employees.
Assist in the facilitation of employee events and leagues.
Assist the Manager with projects and assignments.
Organizing and distributing key performance indicator metrics to the department
Manage red box program with Milwaukee.
Tracking employee Fleet/Tools.
OSHA/CPR program coordinator.
Medical Gas program coordinator.
Performs other job-related duties as assigned.
Lead Veterinary Assistant
Patterson Veterinary Hospital
12.2018 - 03.2022
Safe handling and restraint of animals to provide medication and perform procedures.
Record patient history, answer phone calls, register new clients, coordinate with other medical facilities, & process payments
Played a big role in pre-ops with patients, prepping for surgery, assisting during surgery, and post-op/preventative care after surgery.
Skills acquired while working, including but not limited to medical/business-oriented software and developed excellent interpersonal skills.
Waitress/Event Host
Magnolia Green Golf Club
11.2017 - 07.2019
Maintain a seamless day to day operation by deploying in-depth knowledge of appropriate food handling techniques, equipment handling, and cleaning procedures.
Performing multiple tasks at once due to the fast-paced environment while maintaining a professional and high energy persona
Skills acquired, including but not limited to, processing payments, hosting large events, organizing activities, efficiently serving food, and implementing strict policies.
Sales Supervisor
American Eagle Outfitters
11.2015 - 12.2018
Responsible for leading and engaging associates to provide customer service to achieve profitable sales growth.
Trained and developed associates to execute sales building programs to create more sales leading to a higher amount of revenue.
Education
Master Esthetician Course -
Lotus Professional College
12-2025
Basic Esthetician Course -
Lotus Professional College
02-2025
NSC First Aid, CPR, & AED Course - undefined
08.2023
Microsoft Excel Course Pt. 1 and Pt. 2 - undefined
06.2023
Administrative Assistant Course - undefined
University of Richmond
04.2023
Animal Behavior College -
Animal Behavior College
12.2019
High School -
Manchester High School
06-2015
Skills
Teamwork and collaboration
Problem-solving
Time management
Multitasking
Professionalism
Self motivation
Adaptability and flexibility
Effective communication
Microsoft office
Customer service
Bilingual in Spanish and English
Organizational skills
Timeline
Assistant Facilities Manager
JLL
11.2024 - Current
New Construction, Field Coordinator (Administrative Assistant)
Atlantic Constructors, Inc.
04.2022 - 11.2024
Lead Veterinary Assistant
Patterson Veterinary Hospital
12.2018 - 03.2022
Waitress/Event Host
Magnolia Green Golf Club
11.2017 - 07.2019
Sales Supervisor
American Eagle Outfitters
11.2015 - 12.2018
NSC First Aid, CPR, & AED Course - undefined
Microsoft Excel Course Pt. 1 and Pt. 2 - undefined