ManzoorHussain Sharifi
Woodbridge,VA
Summary
Versatile professional with a robust background spanning appliance repair at Sears, retail sales, translation for the U.S. Army Corps of Engineering, and physical therapy assistance. Excelled in customer engagement and document translation, surpassing performance targets and enhancing communication across diverse teams. Demonstrates hand tool proficiency and a commitment to excellence in all endeavors. Professional technician with focus on appliance repair and maintenance. Extensive hands-on experience in identifying and fixing appliance malfunctions while maintaining high standards of work. Known for strong collaboration within teams and adaptability to changing work environments. Proficient in using diagnostic tools and excellent customer service skills.
Overview
17
17
years of professional experience
Work History
Appliance Technician
Sears
01.2020 - Current
- Demonstrated adaptability by servicing various brands of appliances, including both older models as well as the latest technologies available in the market.
- Contributed to company growth by consistently meeting or surpassing monthly performance targets such as completed repairs or upsell opportunities.
- Enhanced customer satisfaction by diagnosing and repairing a wide range of home appliances promptly and efficiently.
- Maintained an organized inventory of tools, equipment, and parts for efficient access during service calls.
- Mentored technicians, sharing knowledge and expertise to enhance their skills in appliance diagnostics and repairs.
- Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.
- Ordered parts and maintained adequate inventory.
Retail Sales Associate
Panera Bread
05.2017 - 12.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Translator With U.S Army US Corps Engineering
Mission Essential
09.2009 - 11.2015
- Translated documents from Farsi, Pashto to English.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
- Translated complex technical documents into easily understandable language for international partners.
- Attended training programs to improve professional knowledge and interpretation skills.
Physical Therapist Assistant
Emergency Hospital
01.2008 - 08.2009
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
Education
High School Diploma -
Haiderabad High School
Afghanistan06-2002
Skills
- Hand tool proficiency
- Customer assistance
- Document translation
- Post-surgical rehabilitation
- Appliance repair
- Customer engagement
- Retail sales
Languages
Farsi
Full Professional
Pashto
Professional Working
English
Full Professional
Timeline
Appliance Technician
Sears
01.2020 - Current
Retail Sales Associate
Panera Bread
05.2017 - 12.2019
Translator With U.S Army US Corps Engineering
Mission Essential
09.2009 - 11.2015
Physical Therapist Assistant
Emergency Hospital
01.2008 - 08.2009
High School Diploma -
Haiderabad High School
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