Maranda Warner
Martinsville
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
17
17
years of professional experience
2005
2005
years of post-secondary education
1
1
Certification
Work History
Store Manager
CarrolsLLC
Martinsville
03.2023 - Current
- Supervised daily store operations and maintained high standards of customer service.
- Trained and mentored staff to ensure compliance with company policies.
- Managed inventory levels and ordered supplies to meet customer demand.
- Implemented promotional displays to enhance product visibility and sales.
- Conducted staff meetings to communicate goals and updates effectively.
- Ensured cleanliness and organization of the store environment for safety.
- Resolved customer complaints promptly to maintain positive relationships.
- Monitored cash handling procedures to ensure accuracy and security.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Updated POS system with new products and promotional offers.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Manager
McDonald's Restaurant
Bluefield, Wv
11.2018 - 08.2020
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Home Health Caregiver
Susan bosley
Moorefield
08.2014 - 10.2016
- Provided personal care and assistance with daily living activities.
- Monitored patient health and reported changes to healthcare professionals.
- Assisted in medication management and ensured timely administration.
- Developed and maintained positive relationships with clients and families.
- Coordinated transportation for medical appointments and community activities.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Transported clients to medical appointments or other destinations when necessary.
- Actively listened to concerns expressed by family members concerning their loved one's condition or treatment plan.
- Responded quickly and appropriately to emergency situations involving assigned patients.
- Administered medications as directed and documented medication administration in accordance with established policies and procedures.
- Prepared meals according to prescribed dietary needs and monitored food intake of assigned patients.
- Participated in team meetings regarding patient care planning and implementation activities.
Sorter processer
Pilgrim pride chicken plant
Moorefield, WV
02.2009 - 10.2009
- Examined products for imperfections and diseases.
- Monitored product quality at all stages of production process.
- Followed USDA safety protocols while handling hazardous birds.
- Followed USDA standard operating procedures for inspections and processing chickens.
- Inspected items for damage or inhumane slaughter before sorting as part of quality control process.
Education
Clarke County High School
Berryville, VANo - AA
Eastern Community And Technological College
Moorefield, WV 11.2012 - 12.2014
Skills
- Inventory management
- Visual merchandising
- Staff training
- Customer service
Certification
- Serv safe
References
References available upon request.
Timeline
Store Manager
CarrolsLLC
03.2023 - Current
Manager
McDonald's Restaurant
11.2018 - 08.2020
Home Health Caregiver
Susan bosley
08.2014 - 10.2016
No - AA
Eastern Community And Technological College
11.2012 - 12.2014
Sorter processer
Pilgrim pride chicken plant
02.2009 - 10.2009
Clarke County High School