Marcel Williams
Sterling
Summary
Desire to use my exceptional customer service and communication skills gained in the self-defense and hospitality industries to transition into a career in the security industry.
Overview
4
4
years of professional experience
Work History
Line Cook
Cooper's Hawk Winery & Restaurant
02.2021 - Current
- Set up assigned kitchen station, and food area facilities under detailed instruction and in accordance with specific area needs
- Prepare areas for daily operations including taking food temperatures and assessing inventory of fresh ingredients for prepared
- Communicate order customizations and allergy concerns, ensuring our guests safety and satisfaction
- Facilitate healthy and safe work environments to incoming team member cooks as a certified on the job trainer, ensuring work shift readiness standards
- Promotion from Server Assistant to Line Cook.
Assistant Manager / Tae-Kwon-Do Instructor
Majest Martial Arts
09.2019 - 02.2021
- Provided leadership and teaching strategies by focusing on client needs, areas for improvement and individual potential to maintain customer interests
- Managed front desk operations, overseeing customer service, sales, marketing, and business development goals
- Resolved all customer complaints in a professional manner while prioritizing customer service
- Provided detailed daily reports on client progress and business operations
- Supervised staff members with emphasis on security and safety policies
- Acting General Manager Kong's Taekwondo Learning Center, Lorton VA.
Education
High School Diploma -
Chantilly High School
Chantilly, VA06.2018
Skills
- Proficient Microsoft Office
- Excellent customer service
- Ability to give and follow oral and written instructions
- Understanding and following safety procedures, operations and equipment instructions
- Participate in community outreach
- Ability to lift and move objects over 30 pounds
- Able to stand and walk for long periods of time
- Flexible, honest, self-motivated and team oriented
- Eager to develop further skills
Timeline
Line Cook
Cooper's Hawk Winery & Restaurant
02.2021 - Current
Assistant Manager / Tae-Kwon-Do Instructor
Majest Martial Arts
09.2019 - 02.2021
High School Diploma -
Chantilly High School
Similar Profiles
SHAYDON BAKERSHAYDON BAKER
Server at Cooper's Hawk Winery & RestaurantServer at Cooper's Hawk Winery & Restaurant
Noah BaumanNoah Bauman
Assistant Events Coordinator at Cooper's Hawk Winery & RestaurantAssistant Events Coordinator at Cooper's Hawk Winery & Restaurant
Becca LantzBecca Lantz
Waitress at BrickTop's RestaurantWaitress at BrickTop's Restaurant