Marcell Branch
Richmond
Summary
Team-oriented Tester with expertise in self presentation. Dedicated analysis and well-developed skills in teamwork and communication. Sharp and passionate with urgency to complete projects on time. Experienced with performing daily inspections, obtaining measurements and conducting tests on diverse materials. Dedicated, dependable and focused on making positive impact with careful work. Highly organized with sound judgment, analytical problem-solving skills and decisive nature.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Bojangles' Famous Chicken 'n Biscuits
06.2021 - 04.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Stower
Amazon
06.2023 - 10.2023
- Separated damaged items from functional ones before placing on shelves.
- Safely stacked items to maximize space within acceptable safety limits.
- Maintained clean and organized workspaces to uphold safety standards.
- Inspected items for any damages and reported discrepancies to supervisor.
- Sorted Thousands of products onto shelves according to type, weight, and size.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Organized and restocked shelves periodically to maintain stock availability.
- Complied with safety regulations and protocols to reduce risks and safeguard teams.
Sorter
Amazon
10.2023 - Current
- Utilized sorting systems to sort items fast and accurately.
- Stacked items according to weights, sizes, types, and picking priorities.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
Education
High School Diploma -
Charles City County High School
Charles City, VA06.2023
Skills
- Production Deadline Management
- Process Management
- Quality Control
- Workflow Management
- Complaint Resolution
- Consultative Sales
- Paperwork Processing
- Communication
- Teamwork
- Adaptable
- Fast learner
- leadership
Certification
*High School Honor Roll student
*WRS Certified
*PIT Certified
Timeline
Sorter
Amazon
10.2023 - Current
Stower
Amazon
06.2023 - 10.2023
Customer Service Cashier
Bojangles' Famous Chicken 'n Biscuits
06.2021 - 04.2023
High School Diploma -
Charles City County High School
Similar Profiles
Joselyn HoweJoselyn Howe
Cashier/cook at Bojangles' Famous Chicken 'n BiscuitsCashier/cook at Bojangles' Famous Chicken 'n Biscuits
Quavon TaylorQuavon Taylor
Sr. Co-Manager at Bojangles' Famous Chicken 'n BiscuitsSr. Co-Manager at Bojangles' Famous Chicken 'n Biscuits
Catherine LezhatCatherine Lezhat
Cashier at Bojangles' Famous Chicken 'n BiscuitsCashier at Bojangles' Famous Chicken 'n Biscuits