Marchella Alexander
Clarksville,VA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level lead position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cleaning Team Leader
Murphy Manpower
01.2024 - Current
- Managed inventory efficiently, ensuring availability of necessary supplies and minimizing waste.
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing team's reputation for excellence.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
- Promoted team collaboration through open communication channels and fostering positive work atmosphere.
- Improved team efficiency by implementing streamlined cleaning processes and schedules.
- Optimized staff deployment by strategically assigning tasks based on individual competencies and workload balance.
- Developed tailored cleaning plans for clients with unique requirements or specialized facilities.
- Increased team productivity through regular evaluations and constructive feedback on individual performance.
- Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
- Reduced employee turnover with effective hiring, training, and ongoing performance management of cleaning staff.
- Facilitated cross-training opportunities among team members, promoting versatility in skillsets and improving overall capabilities of group.
Kitchen Manager
Bridgewater Bar And Grille
01.2021 - 01.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Education
Bluestone High School
Skipwith, VASkills
- Workload prioritization
- Health and safety compliance
- Chemical Handling
- Task Delegation
- Green cleaning techniques
- Quality improvements
- Customer Service
- Cleaning practices
- Cleaning and sanitation
- Customer service-focused
- Vacuuming and sweeping
- Cleaning bathrooms
- Staff Training and Development
- Task assignment
- Window Cleaning
- Dusting furniture
- Cleaning techniques
- Sanitation Standards
- Customer Relationship Management
- Invoice Processing
- Guest Relations
- Quality Assurance
- Employee evaluations
- Performance Evaluation
- Performance Improvements
- Staff evaluations
- Supply Inventory Management
- Problem-Solving
- Clear Communication
- Creative Thinking
- Employee Training and Development
- Decision-Making
- Work Inspection
- Team Guidance and Motivation
- Complaints Handling
- Customer Relations
Accomplishments
- Supervised team of 10 staff members.
Certification
mobile elevating work platform operator training MEWP's Trained on: ANSI MEWP Operator Boom lifts 3b, Scissor Lifts 3a Trained on 2/23/2024
Languages
Spanish
Limited Working
Timeline
Cleaning Team Leader
Murphy Manpower
01.2024 - Current
Kitchen Manager
Bridgewater Bar And Grille
01.2021 - 01.2024
Bluestone High School
Similar Profiles
William DodsonWilliam Dodson
Laborer at Murphy ManpowerLaborer at Murphy Manpower
Alfredo GonzalezAlfredo Gonzalez
Safety Manager at Murphy ManpowerSafety Manager at Murphy Manpower
Celina DiazCelina Diaz
Collator Operator at Murphy, Murphy, Murphy, INC.Collator Operator at Murphy, Murphy, Murphy, INC.