MARCUS JOHNSON
Norfolk
Summary
Proven leader and effective problem-solver with a track record of enhancing operational efficiency at Walmart. Demonstrated ability to improve customer satisfaction through meticulous attention to detail and a positive attitude. Skilled in multitasking and time management, consistently meeting tight deadlines. Excelled in roles requiring physical fitness and reliability.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2027
2027
years of professional experience
Work History
U-haul
Customer Service Represenative
Norfolk
03.2025 - Current
- Maintained organized cash drawers and prepared deposits daily.
- Counted cash accurately and verified bills for discrepancies.
- Managed closing procedures to ensure timely completion of daily transactions.
- Trained staff on closing policies and operational standards.
- Coordinated daily operations to ensure efficient workflow across departments.
- Managed inventory levels and streamlined supply chain processes effectively.
Business Development Associate
Norfolk State University
Norfolk
01.2026 - 05.2026
- Developed strategic partnerships with local businesses and organizations.
- Conducted market research to identify new business opportunities.
- Collaborated with faculty to enhance program offerings and outreach initiatives.
- Created compelling proposals and presentations for potential stakeholders.
- Determined business development opportunities and implemented effective strategy for client acquisition.
Stock 1
Walmart
Chesapeake
09.2023 - 05.2024
- Started the day off with stocking the shelf's, taking inventory from the top shelf and putting it on the lower shelf's for the customers.
- Around noon everyday me and the stock 1 team started cleaning and making room in the warehouse out back for the truck to be unloaded, handling jacks to move the carts from the trucks and also moving old inventory to the sales floor.
- Zoning the isles daily making sure our store is presentable to our customers.
- Picking items making sure items that are low in stock get restocked.
Online Fulfillment Assistant
Target
Charlotte
- Processed online orders efficiently for timely fulfillment and customer satisfaction.
- Assisted in managing inventory levels to ensure product availability.
- Collaborated with team members to maintain a clean and organized workspace.
- Managed closing procedures to ensure timely completion of daily transactions.
- Oversaw cash handling processes to maintain accuracy and security.
- Managed daily operations and staff scheduling for effective service delivery.
- Utilized scanning systems to track order status and shipment details.
- Supported customer service by addressing inquiries about online orders.
- Maintained accurate records of incoming and outgoing merchandise shipments.
Education
Bachelor of Science - Business Administration And Management
Norfolk State University
Norfolk, VASkills
- Leadership
- Problem solving
- Time management
- Management training
- Verbal and written communication
- Friendly, Positive Attitude
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Critical Thinking
- Active Listening
- Money counting and closing
- Cash management
- Inventory management
- Business development
- Market research
- Customer relationship management
Timeline
Business Development Associate
Norfolk State University
01.2026 - 05.2026
U-haul
Customer Service Represenative
03.2025 - Current
Stock 1
Walmart
09.2023 - 05.2024
Online Fulfillment Assistant
Target
Bachelor of Science - Business Administration And Management
Norfolk State University